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Case study # 31 - ATP Turbo Kit 3071 - Member Az3ar

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Old Apr 12, 2005 | 09:47 PM
  #91  
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Originally Posted by SmoothOneBra
Are you talking about the same guy?

https://www.evolutionm.net/forums/sh...ad.php?t=86320

ok this thread is going to hell.

By the way you are just a kid. Al and I had miss understanding just like me and Shiv have one now. NO BIG DEAL. We are on EVOm to try things, have fun and enjoy our cars.


I am out
Old Apr 12, 2005 | 09:49 PM
  #92  
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From: socal evo
AL made me a whoping 309 with alky and a custom tune and blamed the 3071r kit for it and my car so... so much for figuring out something and getting back to me. i feel i spent my 800 for the alky kit and a tunewas a waste of time. i had it retuned at another place a made 331 hsp 297 tq on 22 psi and the car is great

Last edited by evolife04; Apr 12, 2005 at 10:01 PM.
Old Apr 12, 2005 | 09:55 PM
  #93  
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Originally Posted by Az3ar
If the cell came on I would have realized that it's my car (hardware) that is causing the issue, sadly it was the tune.
My point is, you'll never know for sure, and it was never in Al's interest (personally or professionally) to help you find out; only for him to trade you his fix in exchange for rights to your story.

XMap isn't rocket science and it might have taken Al 5 minutes to diagnose the real issue if he was a) capable, b) willing, c) sincerely interested in you as a customer.

I'm glad you're happy, but in my opinion you gave up more than you got.
Old Apr 12, 2005 | 09:59 PM
  #94  
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Originally Posted by Az3ar
BTW nothing was free today. I paied the full $400 tune time. Dan can post and scan the charges on my CC.
I don't even know what to say to that, so I'll just stop here. Out.
Old Apr 12, 2005 | 10:01 PM
  #95  
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Originally Posted by SmoothOneBra
You're reaching.

But since you brought it, what capability was actually demonstrated here, apart from the "capability" to convince the customer to throw away an expensive piggyback without trying to figure out what might have been actually wrong with it or the tune?

Surely an AEM certified tuner could troubleshoot a little timing or fuel problem with a piggyback or tune? Or is that more than Al was willing to do ... for free?

We'll never know the whole story but we've learned that if you're a dissatisfied customer of the competition, you get the red carpet treatment, so long as you are willing to sweep the details under the same red carpet.
How do you know there was any convining going on? AZ3AR tried to get it tuned and repaired but was unsuccesful, so he pursued his avenue of options and chose Al.

Who threw it away? I'm sure AZ3AR is going to sell it.

Im sure an AEM tuner could troubleshoot it, but If the most economical and simpliest solution is to do what was done, then why would you. AZ3AR might just have wanted to pull it out because he decided he no longer wanted that product and troubleshooting it was not even an option.

Why would someone work for free? Do you, because i don't. I most certainly don't tell the boss on payday he can keep my check.

We do know the whole story because the owner posted it. There was a problem, a miscomunication, then a solution.

I looked under the rug, I didn't find any details. It seems about as in the open as you can get.


Dan @ Pruven
Old Apr 12, 2005 | 10:16 PM
  #96  
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From: 2003 Evo VIII - Silver
Originally Posted by evolife04
AL made me a whoping 309 with alky and a custom tune and blamed the 3071r kit for it and my car so... so much for figuring out something and getting back to me. i feel i spent my 800 for the alky kit and a tunewas a waste of time. i had it retuned at another place a made 331 hsp 297 tq on 22 psi and the car is great
I am very sorry you feel this way.

To me - your car should have been making 400 whp.

I have tuned numerous cars with STOCK Turbos and the alcohol kit which have made over 350 whp - STOCK turbos.

In your case - similar to AZ3AR, you elected to stay with stock cams and try this 3071 turbo which in my opinion is not a wise move.

I am glad that another tuner was able to squeeze out an extra 20 whp - BUT - its besides the point. I am sure that 20 whp could have been gained at the sacrifice of some margin of saftey - but its not zero sum game.

The issue to me is that your tq number is miserably low and there is no power.

When I do NOT select the parts or install them - I am not responsible for low whp. The fact that you went to another tuner and still have low whp and tq shows me that its not the tuning at fault. I feel your frustration with the situation - BUT - I don't think you are being fair with your posting.

You could make a ton more power by loosing that 3071 and going back to the stock turbo. If you want, I am willing to retune you for free when I come back to LA next month if you add cams or the stock turbo.
Old Apr 12, 2005 | 10:23 PM
  #97  
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From: 2003 Evo VIII - Silver
Originally Posted by SmoothOneBra
My point is, you'll never know for sure, and it was never in Al's interest (personally or professionally) to help you find out; only for him to trade you his fix in exchange for rights to your story.

XMap isn't rocket science and it might have taken Al 5 minutes to diagnose the real issue if he was a) capable, b) willing, c) sincerely interested in you as a customer.

I'm glad you're happy, but in my opinion you gave up more than you got.
Thanks for your observations, however they miss the mark.

The customer called me and requested and asked for a Dyno Flash which is what I do. He did not ask for a trouble shooting session. Pruven does all the mechanical work at their shop and they would have been the ones to tackle any electrical diagnosis - which was not requested and not even discussed.

I personally, have never tuned an Xede - never touched one and don't know anything about them. IMHO, I can't see playing with such a product at $900 plus $ when I can do a reflash for $199 which has similar tuning potential or do an AEM for slightly more than the xede - I think it all boils down to personal preference. Of course Xede has many loyal followers who love it and I leave those customers to Shiv as he is the expert on tuning his Xede product.

Finally - if you read last months Car & Driver magazine you will see references to similar concerns and issues which lead to a similar outcome.
Old Apr 12, 2005 | 10:30 PM
  #98  
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From: socal evo
i didn't feel you really took the time on my car. you spent a hour 1/2 at most and most of it was becasue you had problems with your computer power pack. your right no matter what i say on this foum everyone has there own opinion. im not saying your a bad tunner but i dont think you took the time to hear the customer.
customer service is key. remember our persection is your reality. which we bring here to talk about.

as far as a retune thankyou anyways.

Last edited by evolife04; Apr 12, 2005 at 10:36 PM.
Old Apr 12, 2005 | 11:03 PM
  #99  
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^^^perception not persection. sorry i had to because you had it in BOLD.


kinda off topic but why is everybody bashing that 3071 turbo setup when most of these guys with that turbo don't even have most of the parts to work that turbo to its full potential?
Old Apr 12, 2005 | 11:08 PM
  #100  
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This thread is useless and was a complete waste of my time for reading it. Al did his job... case closed
Old Apr 12, 2005 | 11:10 PM
  #101  
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Originally Posted by evolife04
i didn't feel you really took the time on my car. you spent a hour 1/2 at most and most of it was becasue you had problems with your computer power pack. your right no matter what i say on this foum everyone has there own opinion. im not saying your a bad tunner but i dont think you took the time to hear the customer.
customer service is key. remember our persection is your reality. which we bring here to talk about.

as far as a retune thankyou anyways.
What can I say except that I am sorry that you are not totally satisfied. If you are not happy with the alcohol kit send it back for a full refund. After an hour and a haldf that was long enough for me to push about as much power as I felt was safe from that turbo set up, if another tuner felt prudent to turn up thewick another 20 whp then that is their business. To me either way, anything under 400 whp is a total disappointmnet with my alcohol kit and flash. You are a great customer so i am sorry that you are the one to be stuck with that weak turbo kit.
Old Apr 12, 2005 | 11:13 PM
  #102  
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hehe i feel dumb

Last edited by xepyt; Apr 12, 2005 at 11:57 PM.
Old Apr 12, 2005 | 11:35 PM
  #103  
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Id really like to see some pump gas numbers with the ATP 3071R with some cams. Yeah I know, wayyyy off topic. Sorry!

On-topic - Pruven and Dynoflash is a good combo!
Old Apr 13, 2005 | 12:15 AM
  #104  
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Az3ar

The sad thing is if you just went with stage 1++ you would have made more WHP with less boost and saved several thousands of dollars

From reading the thread Shiv was under some intense time restrictions and if he had the time that Al had he probably could have resolved the issues.

Sorry to hear about all the stuff you have been through. I disagree with posting results since it is more of Marketing ploy than a Case Study

AL,


What was posted was a dyno comparison but no analysis was done to explain how this occurred or what changes were made. You would have to explain the factors that lead to the results. So in the end it is a Marketing ploy.

This a definition of Case Study

n.
A detailed analysis of a person or group, especially as a model of medical, psychiatric, psychological, or social phenomena.

A detailed intensive study of a unit, such as a corporation or a corporate division, that stresses factors contributing to its success or failure.
An exemplary or cautionary model; an instructive example: “Before they lost their independence, [the two companies] were case studies in unsuccessful long-term planning” (T. Boone Pickens, Jr.).


FYI I have had both Dynoflash and VISHNU stuff and I was happy with both products. Both you and Shiv have had some customers that have been upset at both you , so there is really no Saint here. Both you and SHIV have a very positve feeback in your seller rating and many loyal customers. It is sad that any comparsion between to great tunners becomes a flame war

I hope that comparison between tunners are only made when all the facts are mentioned or not made at all. If I post my Dyno numbers with dynoflash and XEDE is this a case study? No it is a comparison that doesn't include all the factors that would explain the difference.


I will not post or respond anymore to this thread. I just wanted to state how I feel.



Peace,

Snoop

Last edited by snoop; Apr 13, 2005 at 12:56 AM.
Old Apr 13, 2005 | 06:22 AM
  #105  
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Az3er, bottom line is, you're highly impatient and even you didn’t expect miracle gains on your turbo setup. We all kind of betted on what you would put down and you guessed very low. Like I said in my previous post, Did you remember to turn the boost down on the hollman and flip the switch on the Xede like we told you numerous times to do after you had used the race gas? The maps were tuned to what you had the boost controller set to. Even if the boost was off by a few pounds I’m sure it would have thrown the tune off. I think that this was shown on the chart at the top end. I think it would be helpful if the boost charts could be seen. Also, what day(s) did you call Andrew as he is closed on Mondays? It’s highly unlikely for him to not answer the phone.


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