even after the email you sent me...??? what gives?

 

some are more legit that others... some can give proper quotes without coming back and saying, sorry, our spreadsheet was screwed up, the quote should have been 1900 bucks more.... some shops have legit tuning tuning tools, others have just have dynos.....

mainly, some shops are more than forum hype

 

Until you use one of the shops to build your evo I'd wait to pass judgement. I have seen good things and bad things out of all the shops.

No one shop is perfect or the answer to everyone for a build. If I have to do a 3rd local build I am going to someone not busy, that was my biggest beef, long down time.

 

I 100% agree with this.

When mine blows, I'll build it. I have lived and learned there is no such thing as a preventative measures build. I already have a rough plan in place if and when my goes, and it doesn't likely involve a shop until tune is required

 

What setup are you thinking? If I were to buy the parts myself and just pay a shop for machining and labor I do:

100mm Crank
Manley Turbo Tuff Pro Series "I" Beam Rods
Wiseco Pistons 1400HD
ARP Main Studs
ARP Head Studs
ACL Race Series Rod and Main Bearings
Beehive Valve Spring Kit
GSC S2
Gates Timing Belt [/FONT]
Gasket Set
Serpentine Belt
Oil Pump
Plugs
O-Ring block

 

Couldn't agree more about that.

 

Zivman is talking about us lol, its crazy how fast news spreads throughout our tight knit community. I use a spreadsheet to quote big Evo builds (specifically to make sure we don't miss something and create surprises at the end of the project) and I added a line in our excel spreadsheet but forgot to update the formula that determines the total price, unfortunately the line item that was excluded was $1000 I overlooked it, I have no excuse and I'm going to do what I can for Justin to make up for the confusion. We have never claimed to be perfect, I'm just glad I caught it before any money changed hands or the build was started.

With that being said Zivman, it seems as if you're pretty anti-MAP and I'd love to discover the reasoning behind that, have we wronged you personally in the past? When it comes to our work, we're certainly not going to be the cheapest option in the local area but I am confident that our quality is second to none. I can think of a few recent engine failures from at least two of the shops you named above, have you heard of an engine failure coming out of my facility?

 

Chris, I wish your shop the best... I really do. I would love to use you guys more often, but my experiences directly with you on the smaller stuff and word of mouth from locals has me going other places and referring people I know to other shops.

I don't really want to get into it too much, but I don't care for your shop's attitude on the forums/net.... you aren't going to please everyone and some people will speak out about your shop in a negative manner. This is something you need to accept. I applaud your success, but please don't start pointing fingers at other shops... worry about what your shop does.

I am not here to be anti-map, but please don't forget that locals have more insight into shops than what is "allowed to be seen" on forums/net

-> and for the record, I do know of an engine failure out of your shop, as well as a long drawn out DSM build, and a few other things.

Edit:
I do want to add the MAP has been good for the overall car scene in MN. They have breathed some new life into it, even during a time when most aren't doing so well financially.. The Proving Ground event is great, and wish my schedule would allow me to go.......

 

What it is about our attitude on the forums that you don't care for? Our mission is to provide the best customer service in the industry as well as the best quality when it comes to our products. I'm sorry but at no point will I accept negative comments about my business. If the comments are warranted I will do everything in my power to rectify the situation, and if they are not I will do everything in my power to defend the business that I have poured my life into for the last 6 years.

Yes we have made mistakes in the past, no we are not perfect. But we work every day to get better at what we do, and I feel as if we are among the best in the industry both locally and nationally in that regard. If you feel differently that is your right, and I'm sorry you feel that way. I would love another opportunity to show you how we've changed over the years and why we've got the reputation that we do on these national forums.

 

Thinking probably a 2.3 shortblock from a shop, headwerks in bloomington to go through the head, I'll source any other needed parts... my mechanic for the assembly and Shane for the tune

obviously a million things can change, so like I said, just a rough plan.

 

First off, How busy can you be if the prez himself is replying to some pollock on the forums? I am sure there is something in terms of over seeing projects, scheduling, etc that deserves your time vs replying to me

Second... fair enough. I commend the fact you don't want to see negative things posted about your shop. I definitely respect that..... to a point.

Like I said, I really don't want to open a can of worms, but word gets out when you go into panic mode when something less than stellar hits the net about MAP.... which I kind feel is happening in this specific thread.

Again, you aren't going to please everyone -> please accept things you cannot change

 

And specifically to that... my most recent order from you placed on 9/11/11 was not a positive buying experience... so have you changed since then?

and to the national rep thing -> yes, you have a very good national rep. There is a lot to be said for that. I congratulate you on this..... but please don't forget the locals. Which are where the majority of the complaints I see come from..... and honestly, I am not even looking.

 

Ok let's play nice.

I really can only share my personal exp with MAP. And things have been find for me when dealing with Chris directly. He has been punctual in his replies and the fab work MAP has done on my car thus far is phenomenal. But you can't please everyone though and **** happens. With that said, I do understand the calculation error in the spreadsheet. Honest mistake. But that of course sucks for me and I still have to determine which shop to go with for my build.

 

I am... and just want to point out who in this conversation has anything to lose if this does go south?

me, the dumb pollock farmer or the president of MAP?

 

Aaron,

To answer your question I've had two salesman leave in that time frame, we combined our retail and wholesale team into one larger sales team to improve our customer experience, and I moved my marketing manager out of that role into a more sales focused position to help pick up the slack. We also started using a project collaboration tool to better communicate with service customers throughout their project.

Regardless, none of the above would have played a part in your most recent transaction. I certainly understand how frustrating it can be to find out that a part you've ordered is on backorder, but its something that is (as much as I hate it) out of my control. We generally have about $400k in inventory at any given time, however, as I'm sure you can imagine with the plethora of parts available on the market that barely scratches the surface. Our goal is to be a one stop shop for our customers, and in order to do that (without having the bankroll of say Summit Racing) we have to drop ship just like everyone else. I agree that it is frustrating that we have items on our site that may end up being on backorder, and I agree it sucks that it takes a day or two for a manufacturer to respond to our purchase order informing us of the situation, but I honestly don't know of a better way to do it...and believe me I've tried.

Overwhelmed busy, but I have alerts setup for certain keywords (EF4 in this case) as I like to see what people have to say about MAP and our products. I decided to monitor this thread as I would very much like to earn Justin's business. I see my personal involvement in these forums as a benefit to our customers. This is not just a job to me, the perception people have of this business, both positive and negative, is a reflection of me as a person.