SRT-TO-EVO

iTrader: (12)

Double post....

SRT-TO-EVO

iTrader: (12)

Every RED is a rebuilt IX turbo FYI . RED's aren't built as they are. They are IX turbos that are disassembled, machined, and built to FP's specs with their parts. That rebuilt "crap" is what you and everyone else who has a RED is rocking under their hood.

evosam726

iTrader: (25)

true dat^^^

R/TErnie

iTrader: (32)

I have a red on order through Aaron at English. I'm waiting patiently and I frankly don't care how long it takes. I haven't called FP once. I've spoken to Aaron maybe three times in 5 weeks...mostly to talk about other things (dyno they just bought, GSC 9 camshafts that I have, and wastegate actuators)

I think its a good sign that they're backed up. If they made a bad product and didn't support it people wouldn't be buying turbochargers from them.

tony gibson

iTrader: (1)

Porting hardly made a difference for mine and I guess having it ported helps with boost creep. On a side note, they are badly backed up. they send the turbos in batches to have machine work done so I think alot of the wait time has to do with a bulk of turbos waiting for the machine work. 13 weeks is insane....maybe this particular turbo got miss placed or something. what worried me was I couldnt get a hold of anyone a week AFTER they told me the turbo was supposed to ship. My wife got ahold of Amber today and they boxed it up on the spot with my wife on the phone and put it on the UPS truck along with some other turbos...so for those who have been waiting for a while, check your email!

DBallz

iTrader: (7)

Trust me I didn't ask for the port option nor do I want it. When your told 4-6 weeks and your going on 10 something has gone horrible wrong. Also when you call or e-mail and one person tells you this week and another tells you something else something is wrong there too. Also Myself and Tony have been told we are top of the list aka #1. So who is #1 myself or Tony? I guess I'll have to call yet again and ask wtf?

tony gibson

iTrader: (1)

Maybe its time to get demanding and/or ask for a refund or discount or something. Not sure what to tell you man....their customer service is good but i agree there is lack of communication in their shop when it comes to stuff like this...I feel bad for them though because they make such good products and thats what gets them slammed and backed..either it be a lack of parts in a timely fashion or just having so much to do at once. I am hoping they will get in here and respond to your thread with .some reasoning.

I was never told I was at the top of any list or anything, they were just damn near impossible to get a hold of last week, and that was when my turbo was supposed to get shipped.

DBallz

iTrader: (7)

I want to make sure that I'm not bashing them but it does seem like myself and Tony aka "silver9mr" need to get slightly upset about this. Normally I wouldn't even speak to him cause he is from MA so he is probably a Red Sox fan and a New England Pats fan. Being that I'm from NY and I'm a Yankees and Giants fan we should clash. But we have something in common we have been oppressed by FP. I'm not a big fan of false information or conflicting information from persons who work for the same employer. I have e-mail correspondence from both parties outside of Rob dating back to January when I first inquired about the build and turn around time. I'm pretty sure myself and Tony had the same idea in mind if we purchase the turbo directly from FP over the phone we would get this turbo faster then let say BR or any other vendor but I guess we have been proven wrong. I should have gone to a junk yard and pulled a stock 9 turbo and I might have gotten my turbo faster.

tony gibson

iTrader: (1)

You are perfectly in your rights to be upset and I dont see it as you bashing them. I'm sure if you press the test on the phone with Amber, she will get to the bottom of it...they just got a batch of parts in last week so they should have the means to get it done hopefuly soon. Good luck man. I agree with the conflicting info within the company being a bad thing..I also understand their situation but 13 weeks is no bueno.

DBallz

iTrader: (7)

The other part that gets me is I was told there is no special treatment for vendors. Vendors have to wait in line just like I do. But why is the shop where I plan to get this turbo built he got 3 in March and he is getting another 5 this week. He isn't even a big vendor like BR or Dynoflash. That is the part that has me upset. So when does being patient become a dumb move on my behalf? The other crazy fact was I never even e-mail or called until the 7th week. On the 8th week I sent a very angry yet respectful e-mail to both Aniel and Amber. The replys I got were very crazy. Aniel gave me some shot gun answer like we have been friends for years. Amber gave me the most professional reply ever. She even made a note on my order to change my shipping. But when I was told I'm on the top of the list by both and then "silver9mr" sends me a PM with his concerns and he tells me he was on the top of the list I'm not buying what they are telling me anymore. I think they even told him something like the hold up is from porting or something. Which would be fine if both of us chose the port option but we didn't. We are porting our turbos but via different means. You know and the real messed up part is i like FP's work they have done big work for me in the past from the DSM days to the turbo Civic days. Now with the evo just not too sure about them anymore.

scheides

iTrader: (10)

In heavier industry there is such a thing as a delivery date. When that date is past, charge-backs are due, and thus the price of the product goes down for the end customer. Why people do not demand this of FP is beyond me. Their timeframe is always '2 weeks' or '6 weeks' but never a firm date. Demand a date people, and hold them to it. If you talk to someone, note their name and the date you talked to them.

Last year when their IX cams were on backorder I had a friend who was on the waiting list. I got SO SICK of hearing him whine about it I called FP myself and demanded to know wtf the deal was, and got a straight answer. The sad thing is, my friend had gotten the run-around and told different things by different people there. Why this happens is beyond me, ForcedPerformance FTL when it comes to dealing with waiting customers.

15 years, have they actually been around that long? archive.org only dates their www site back to August 2000. Just curious. What were they doing 15 years ago for you

Heh, actually there has been at least 3 threads like this just for the red. There were several for the green too. Seems like they pop up every 3-5 months.

DBallz

iTrader: (7)

Thanks for the positive feed back and good information on how to deal with them I'm just trying to avoid really getting upset. Cause usually when that happens i don't see, think, or speak straight of clearly. Maybe I should paypal you some cash so you can call for me? LOL


Sorry 11 years to be exact. But they have been around when I had my first DSM back in 98 and I got another one used back in 2000 the same year I bought my Si. Back in 98' I don't think they were that big in the industry but they were around I used to deal with Rob directly back then.

Dr. SS

iTrader: (10)

do NOT ask for porting. it will shave off several weeks from your wait time.

scheides

iTrader: (10)

LOL just what I need, to be come a FP backorder consultant. For $20 I'll hassle the **** out of them for ya

Perhaps you could save yourself the pain, suffering, and money by calling this number: 717.751.2345. You should get right through.

DBallz

iTrader: (7)

Never did I'm having PPI port my turbo, exhaust manifold, intake mani, and TB