BuLocal

iTrader: (4)

I was wondering if anyone knows whats up with Santa Monica Mitsubishi. I drove by and everything was closed up and there were notices posted everywhere saying "The service department will be closed until further notice". All the new cars are gone and the place is deserted, also nobody answers the phone.
I remember sombody here saying they worked there (Robert) and I know a few other guys bought their Evo's there.

EVO_JOE

iTrader: (6)

I hate to say there going through owner transition. Unfortunatly the Owner was mismanaging money. So Mitsubishi has taken the dealership. I has currently been sold to the Sulivan Motors group. They currenlt own VW, Lexus, Toyota, and Audi in Santa Monica. I for see promising things for the Santa Monica Mitsubishi Location. I used to be the Floor Manager there. I'm currently working at Glendale and Union Mitsubishi. If you need service I recommend Union Mitsubishi. They are the most knowledged on the Evo. The the service manager will work with any Evo owner, even if they have Mod's. If you go there ask for Gerome, tell him Joe Hill sent you and you are a EvoM member and he will work out a discount on any labor.

It' kind of unfortunate because Santa Monica sold more Evo's than anyone esle in the US.

But they should be going strong after the new year.

I'll keep you up dated.

If you need more info PM me.

BuLocal

iTrader: (4)

Thanks, they were a great place to buy from. I got mine for $500 over invoice when everyone else was selling for $$$ over MSRP. My 30,000 service is coming up soon and I will check out Union Mitsu. Thanks Joe

mrmefodman

iTrader: (1)

I went there when i was going to get mine. and they were a bunch of duesh bags. they were trying to get something ridiculous like 38k for the regular evo 8 . not mr. and wouldnt negotiate. playing games like writing numbers on papers and having me guess one that i would like to pay and then not being able to do it. THEY SUCK. so they got what was coming to them... Hope the next people will know how to treat customers

EvoTio

iTrader: (10)

Wow! I bought my car from them earlier this year. The worst car buying experience of my life!!!

skiracer

iTrader: (1)

Ya, when i went to SM Mitsu to purchase my Evo, they had a $15k markup over sticker on the showroom floor. I asked the salesman what he was smoking. Also, socalevo.net members do not say many pleasant things about the service department. Hopefully with new management in place, the dealer/service dept. will be more Evo friendly.

BuLocal

iTrader: (4)

When I stated above that I paid $500 over invoice I should have mentioned that it took me over 6 hours to do it and a lot of head games. It will probably take a while for the new owners to rebuild their reputation.

Richard EVO

I thought Huntington Beach Mitsu sold more EVOs than anybody.

Mitsu dealers are closing all over SoCal. Torrance, Long Beach, etc. and now Santa Monica. I think the story about the dealer doing something dishonest is BS. Mitsu North America is on the verge of chapter 11 bankruptcy. The only car they can sell is the EVO, and that's a low volume niche vehicle that can't save a company.

EvoTio

iTrader: (10)

I don't know about the other dealers, but as for Santa Monicia Mitsubishi, they were a terrible dealership to buy a car from. Dishonesty is just putting it nicely! In 20 years of buying cars, I have never been treated like I was at Santa Monica .

05-EVO-GSR

iTrader: (16)

This is incorrect. Huntington Beach Mitsubishi sells the most EVO's in the USA. This is fact directly from MMNA.

I think "diggital" worked there.

More like that moouch advertising they were doing just put them so far in a hole that they could not get out.

Huntington Beach Mitsubishi is the best place to go for sales and service.

Torrance closed because Autonation bought the building and the blue sky. Long Beach is still open and Santa Monica closed because they went so far in the hole with all that moouch advertising they were doing.

Wow! You hit the nail right on the head!

EvoTio

iTrader: (10)

I've heard good things about Huntington Mitsubishi, especially the service department. I wish I would have bought my Evo from them. It's a bit far from me, but if I need warranty work I'll probably go there.

EVO_JOE

iTrader: (6)

I not sure who you were talking with, but Santa Monica Mitsubishi held the record for 2004 Evo sales in the US. Things may have change with the launch of the 2005 Evo. Unfortunately I hate to say even though they sold a lot of Evo's there business practices were horrible, due to management.




Huntington Beach is probably one of the best places to purchase and get your car services, but it can be a little far for some people. Mostly I'm trying to change the way dealers service Evo customers. Unfortunately a lot of dealers have a bad reputation of not knowing how to work on Evo's and voiding warranties. I had a long meeting with the service and parts manager about all the service issues on Evo's. The service manager and owner agreed to dramatically change they way the service Evo customers. They won't report Mod's to Mitsu Corporate and they will go the extra mile to make sure if a part need to be replace under warranty then they will make sure it will be cover under warranty.

Example: There was a sight noise coming from the tranny when the clutch was depressed. It was hardly noticeable. I took it to service to have them take a look at it. Turns out it was the throw out bearing. Not only did they replace the throw out bearing. But on the service test drive the notice a slight grind shifting from 3rd to 4th gear. So they replace syncro's 3 thru 5. The service manager also notice a couple of burn spots on my clutch and it was about 50% gone (ok I burn the clutch a couple of times) sense the tranny had already been drop he offered to replace the clutch. All I had to do was pay for the parts. So all in all from a small noise from the clutch i got a new syncro 's 3 thru 5, transmission fluids changed and a new clutch assembly for a little over $350.

Santa Monica didn't go under because of the advertising. I was because the management was floating money in order to pay for two other dealerships it was opening.

.
I also talked to the service manager at Union and work a discount to all EvoM members. When you go to get you car serviced ask for Gerome and mention that your an EvoM member to get a discount off the labor.
There service # is 213-368-1900

EvoTio

iTrader: (10)

It's good to hear that there is some hope with other Mitsubishi dealerships out there. The management at Santa Monica was terrible! Ever since I bought my car from them, I've often wondered how they could have stayed in business for so long.

Richard EVO

Just be glad you already got your EVO and kiss your warranty bye-bye. Mitsu NA is teetering on the edge of bankruptcy.

dizzigital

iTrader: (5)

I don't think a Chapter 11 is going to send them under. They've got backing from all around the world from too many companies to list. Donald Trump is going through a Chapter 11. Do you think that's going to shut down any of his businesses and veer him away from any and all goals he's already set? I think not. In fact, he's building a hude condominium community in New York as we speak. It's so large it has its own zip code. What do you think The Apprentice is for? He's going to need some solid management to manage all of those buildings.

Mitsubishi is too big to shutdown. They got $4.7 billion to help them out of their last hole. They will do it again.