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Tons of problems with Lancer Shop !!!

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Old Jul 30, 2005, 04:33 PM
  #31  
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I have ordered many things from lancershop.com and never had poor customer service. They have been nothing but helpful!
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Old Jul 30, 2005, 04:49 PM
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Yeah Lancershop has not been very good to me in the past. It took me literally two months to get a stupid A/F gauge, one month for a hallman MBC, over three month for a blitz induction cover so I decided to cancel, etc. Their stock icon things under the products aren't accurate for $hit. One other thing I've noticed is that Evomoto is also under the same parent name of "mastaminds" so I think it's the same company. I've had some good and some bad with them. Overall I only order my small stuff from lancershop because I really can't find it anywhere else. All of my major purchases are from gruppe-s, 500whp, and gnvmotorsports.

I just ordered something from gruppe-s a few days ago and the day after I received an email telling me that my item was on backorder for over a month. I decided to cancel and two days later I received a refund notification. This is customer service, pay attention lancershop.
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Old Jul 30, 2005, 04:53 PM
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lancershop is the only place i order from. have made over 20 orders with them and never a problem. dont let 1 persons bad experience keep you from buying from this great place. they let you know if it is drop shipped and will take longer. longest i had to wait was for a koyo radiator drop shipped and it took about 10 days.
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Old Jul 30, 2005, 04:59 PM
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Originally Posted by an0ther
dont let 1 persons bad experience keep you from buying from this great place.
i just got rallyarmor mud flaps from them and they came within the week awsome store
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Old Jul 30, 2005, 05:00 PM
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I have had great experiences with lancershop.com when you call the 800 # and ask for customer service to give you a call they do so as fast as they can and have treated me great.
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Old Jul 30, 2005, 05:00 PM
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Originally Posted by an0ther
lancershop is the only place i order from. have made over 20 orders with them and never a problem. dont let 1 persons bad experience keep you from buying from this great place. they let you know if it is drop shipped and will take longer. longest i had to wait was for a koyo radiator drop shipped and it took about 10 days.
its more than one person call there customer service and they have no clue who you ordered froma s they are customer service with MULTIPLE companies. IDK I just think thats not good cistomer service.
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Old Jul 30, 2005, 05:11 PM
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i ordered a buddy-club radiator cap for my MR from lancershop ... the cap wo'nt fit ... and it ended up in the radiator of my 02 RAV-4 ... tsk tsk tsk ... bad for the business ...
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Old Jul 30, 2005, 05:13 PM
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They sent me used bushings all just thrown into a box one of the clips was bent.

Other than that they ship fast "if it's in stock"....
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Old Jul 30, 2005, 06:58 PM
  #39  
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I just ordered from them last week. My order came in within 5 business days. We had a small problem with the order but it is being taken care of now.
If you have a problem just pm Justin on this board he will take care of you
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Old Jul 30, 2005, 07:06 PM
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ordered lots of stuff from lancershop....everything has been perfect
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Old Jul 30, 2005, 07:23 PM
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Just placed an order and have tracked it by Fedex. If it gets here as scheduled, it will have been 3 business days. Will report back.
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Old Jul 30, 2005, 07:29 PM
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Is Lancershop gonna respond to this thread or what??
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Old Jul 30, 2005, 07:42 PM
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Never had a problem resolving any issues here. Ordered tons of stuff from them.
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Old Jul 30, 2005, 07:50 PM
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Sorry to hear that...I ordered a lot from Lancershop.com and never had an issue. I don't know where you live, but I live pretty close to them and I always get my orders faster than I am expecting. I've always had good cust. service, they always call back the same day I leave the message.
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Old Jul 30, 2005, 08:58 PM
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not 1 issue here, and i got a free shirt! not my size tho.
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