LancerShop...
#16
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I too am a VERY satisfied Lancershop customer. When I need things quickly, they get it to me overnight with the best prices around. Just make sure you deal with Justin directly through PM. If you call on the phone you get directed to a big corporate service that knows nothing of EvoM or who Justin even is.
#19
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I've had good transactions with LS except when I ordered my Defi D boost guage and guage pod they sent two guage pods and no boost guage, WTF! but I called and resolved it and the guage was at my door a few days later.
#22
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Location: Pinole, CA
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Originally Posted by WrX Kila
I did have a problem with LancerShop once, and after I posted here about it, it was quickly resolved. Give them another chance. I know how you feel.
#23
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Originally Posted by AtO-MiX
all i can say is ...that sucks for you. Lancershop has been top notch since i have been ordering stuff from them. You let one mistake be the reason to stop ordering from them... things happen, products get back ordered,they arrive late....when u order on the internet these things happen all the time.
#24
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LancerShop recently outsourced their customer service function. This means, the people you are ordering with over the phone knows jack what you're ordering, about LancerShop's operations, and probably don't even know what an Evo is if they saw one in real life. This is unfortunate.
so the easiest way I found out to resolve conflict is to PM Justin@LancerShop on this and he's really fast about resolving problems.
so the easiest way I found out to resolve conflict is to PM Justin@LancerShop on this and he's really fast about resolving problems.
#25
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I've never had a problem getting anything.. but I've never had to contact them for anything either.
Actually I've never had a problem with any vendor on this board.. guess I'm just lucky (knock on wood)
Actually I've never had a problem with any vendor on this board.. guess I'm just lucky (knock on wood)
#26
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i had a problem with the ls be4.i ordered catback with some more stuff with it..i got the rest of the parts but then no catback called them they said its backordered.waitied a week and still nothing i had to cancel my order..that was my only problem with them.other than that they were good with the shipment...
#27
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I have had amazing service from supremeCVR. Just tell them what you need and they will take care of it.
Lancershop is just getting too busy IMO, ok company, but customer service needs to be addressed.
Lancershop is just getting too busy IMO, ok company, but customer service needs to be addressed.
#28
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I've ordered from LancerShop several times. ALWAYS excellent service/prices, and fast shipping. Trust me, they will take care of this issue as soon as it is brought to the owners attention.
#30
I'm still waiting for my c.c. to be refunded from them.
I ordered a Hallman mbc in the middle of December from them. Waited and waited (2 weeks) Still no mbc, so I called and they said it shipped and will be there in a few days. 4 days pass and still no mbc. I call again and speak to somebody else. She tells me it's on backorder but should be shipped soon. I say thanks but no thanks. Item gets shipped back and now I'm waiting for my money back. Time will tell what will happen next.
[EDIT] Just contacted Lancershop and they said they refunded me already! So I have nothing bad to say
I ordered a Hallman mbc in the middle of December from them. Waited and waited (2 weeks) Still no mbc, so I called and they said it shipped and will be there in a few days. 4 days pass and still no mbc. I call again and speak to somebody else. She tells me it's on backorder but should be shipped soon. I say thanks but no thanks. Item gets shipped back and now I'm waiting for my money back. Time will tell what will happen next.
[EDIT] Just contacted Lancershop and they said they refunded me already! So I have nothing bad to say
Last edited by S-1; Jan 17, 2006 at 10:32 AM.