I know when i call Lancer shops phone line to order a part that they are part of a bigger company and all but i wanted to give Lancer Shop a big ! Not only did i get a confirmation e-mail back on the parts i had ordered which they said were in stock but like aweek later when i called them because the part had not arrived yet the service rep. was rude and they said they had cancled my order (but didn't know why ) ! So i asled them what the deal was and why they didn't all me (the rep had my cell phone number on record) they couldn't tell me why. I had never had a problem with Lancer Shop before but this totally does it... i am never ordering from them again . Lancer Shop .... . I am now lookingfor a new buisness to order all my parts through , if anyone has any recommendations.

 

logic. just my o2.

 

Aux, you know who to go to for this type of stuff...

 

Yesterday, I ordered kartboy exhaust hangers that were supposedly "in-stock". I now just got an e-mail asking me if I'd like a refund because they are on backorder. My first disappointment with LS.

 

I've made several orders from LancerShop, and have nothing but good things to say about them! My parts always arrive on time... perhaps it's because the stuff I ordered wasn't backordered...

 

I know right ! I am just incorrigable ! Here in February i will have about $1300 dollars to spend . I figured : Megan TBE, HKS RS intake, and Tuned ECU with $200 left over so i gotta figure something else to upgrade. Gotta look around though $200 parts won't get me much !

Oh yeah , hey Matz... i used to say the same thing .

 

I just recently ordered a clutchline, greddy shift knob and shifter base bushings from them and they were very good to deal with and the shipping was very quick. Maybe now I'll think twice though before reordering.

 

I wouldn't just go on another person's one time poor exp to think twice about ordering from a place where you personally never had a problem. I have ordered items through LS and haven't had a problem. But remember, there are tons of places to order. If one place doesn't have it, someone else usually does. If pricing is diff, everyone usually price matches advertised items that are on legit sites.

But sorry to hear the guy was rude....that's a first. They are usually very pleasant to deal with. Either way, I can understand your frustration.

 

+1 Plus, they are good about trying to price match whenever possible.

 

ive gotten everything besides my exhaust from them and had nothin but good quick service, they did screw up my sparkplug order but i called and had the right ones at my door two days later. i give em a for great service, time, cost

 

all i can say is ...that sucks for you. Lancershop has been top notch since i have been ordering stuff from them. You let one mistake be the reason to stop ordering from them... things happen, products get back ordered,they arrive late....when u order on the internet these things happen all the time.

 

We'd be happy to help with any of your needs and have dedicated sales, shipping, accounting and data entry departments to make sure your every need is met. I am the shipping manager but would be more than happy to help in any way possible. Feel free to call me directly 1-866-HPF-5600 at extension 104 or speak with anyone in sales by just pressing 2 at the main menu.

Tom

 

Justin must be on vacation again!
It goes down hill when he is not around!

 

Hey, $1280 gets you all of Warrtalon Stg 2!

 

i never had any problems with them what so ever. matter of fact i received all my items i ordered on time or earlier. i have nothing but good experiences with them.