dealer tried to pull a fast one!!!!!
Apr 3, 2006, 04:18 PM
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dealer tried to pull a fast one!!!!!
ok guys i am in the process of doing fluid change on the viii i found 3bottles of bg syncroshift, and 4l can of mr diaqueen lsd gear fluid for 85.00 shipped!!! 
is this a good deal?an also i went to the 
dealer 
and they said they had diqueen in a 5gallon drum they told me oh yeah sure we got diaqueen just bring youre own containers.... yeah they bring out some gl4 75w-85w 
so i ask after paying 40 bucks is this diaqueen? and read the part number to him...his reply oh yes only to find out after i was walking to my car the mechanic said ..dude dont put that crap in your transfer/case we get alot of evos coming in on flat beds for this stuff its not diaqueen its mistu oil from valvoline and for the tranny they use castrol ...i then went back into the shop ask for a manger..mgr comes out i 
argue with him for about 20 min untill he finally tells me he will call the police if i dont leave..all i want is my money back for this so called diaqueen fluid...to make a long story short i got my money back walked out to my car by the GENERAL MGR..and was told to have a nice day 
that was my day sorry for the long thread just had to vent 
is this a good deal?an also i went to the dealer and they said they had diqueen in a 5gallon drum they told me oh yeah sure we got diaqueen just bring youre own containers.... yeah they bring out some gl4 75w-85w so i ask after paying 40 bucks is this diaqueen? and read the part number to him...his reply oh yes only to find out after i was walking to my car the mechanic said ..dude dont put that crap in your transfer/case we get alot of evos coming in on flat beds for this stuff its not diaqueen its mistu oil from valvoline and for the tranny they use castrol ...i then went back into the shop ask for a manger..mgr comes out i argue with him for about 20 min untill he finally tells me he will call the police if i dont leave..all i want is my money back for this so called diaqueen fluid...to make a long story short i got my money back walked out to my car by the GENERAL MGR..and was told to have a nice day that was my day sorry for the long thread just had to vent
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Apr 3, 2006, 04:56 PM
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maybe thats why so many tc are going because they are not putting daiqueen in when you get the car serviced. Thats why I did it myself, that and to save the money.
Apr 3, 2006, 05:12 PM
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i used to work at a honda dealer. the people at the dealer are men and women just like you and i. they are not robots. when we get an attitude, we give it right back, agreed? the service writer, parts guy and managers always stick together when in an argument with a customer. if the first words out you'r mouth is "hey! you guys screwed me. i want my **** back!" what do you think shoots through their mind? "wow, this gentleman is nice".
dont make them feel like they're idiots from pep boys. they're not. be polite. never tell them outright that they are wrong. even if they are.
^^^that is what you should have done. if you or your car show up at that dealer agian they will most likely give youre car to the rookie/new guy in the shop. and you dont want that.
dont make them feel like they're idiots from pep boys. they're not. be polite. never tell them outright that they are wrong. even if they are.
Originally Posted by Turd Squirter
I worked today. Anyways why didn't you just politely tell them what their tech said. They would have to listen to that.
^^^that is what you should have done. if you or your car show up at that dealer agian they will most likely give youre car to the rookie/new guy in the shop. and you dont want that.
Apr 3, 2006, 05:27 PM
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Originally Posted by jeggy
i used to work at a honda dealer. the people at the dealer are men and women just like you and i. they are not robots. when we get an attitude, we give it right back, agreed? the service writer, parts guy and managers always stick together when in an argument with a customer. if the first words out you'r mouth is "hey! you guys screwed me. i want my **** back!" what do you think shoots through their mind? "wow, this gentleman is nice".
dont make them feel like they're idiots from pep boys. they're not. be polite. never tell them outright that they are wrong. even if they are.
dont make them feel like they're idiots from pep boys. they're not. be polite. never tell them outright that they are wrong. even if they are.
Even if they messed up, give them the benefit of the doubt and talk to them in a respectful manner. If they still don't treat you right and fix the problem then you have every right to complain.
Apr 3, 2006, 05:30 PM
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yep...I just replaced my TCase fluid TODAY for the 1st time in my *NEW* TC's time.
was replaced about 2000 miles (Jan) ago and because they kept having to put new seals because it was leaking every week...They ended up using the same Fluid because the fluid was replaced 100 miles before they had to pull it again.
*noticed they had on the warranty ticket Diaqueen part#*- so they got payd for using it but I doubt they did?
Anyway.Put new Fluid in today (paid $40 for a jug of GL5 and a filter - parts hookup) because the WHinning has been there since I've owned the car...after today its ALmost Gone!!! I'm pumped up!
Mag plug was BLK! and they didn't even use a damn washer on them.
Replaced Trans-Pennzoil Synchro
TCase - GL5 & Rear diff
was replaced about 2000 miles (Jan) ago and because they kept having to put new seals because it was leaking every week...They ended up using the same Fluid because the fluid was replaced 100 miles before they had to pull it again.
*noticed they had on the warranty ticket Diaqueen part#*- so they got payd for using it but I doubt they did?
Anyway.Put new Fluid in today (paid $40 for a jug of GL5 and a filter - parts hookup) because the WHinning has been there since I've owned the car...after today its ALmost Gone!!! I'm pumped up!
Mag plug was BLK! and they didn't even use a damn washer on them.
Replaced Trans-Pennzoil Synchro
TCase - GL5 & Rear diff
