whats up with Z-1 performance?? (not good)
May 26, 2006, 12:30 PM
#1
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whats up with Z-1 performance?? (not good)
hey i called z1 today "this is the second time" and every time i call some guy answer's and is all like rude and non helpfull whats up with that?I thought the first time i called i just got someone that was in a ba mood but i called again like a month later same guy same attitude anyone else have a problem with z-1 performance
there coustermer service is bad and i want to order a part from them that nobody has and iam worried that there not a reliable source, can anyone chime in on this have any past experience good or bad???
there coustermer service is bad and i want to order a part from them that nobody has and iam worried that there not a reliable source, can anyone chime in on this have any past experience good or bad???
May 26, 2006, 12:39 PM
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There was a thread on this before as well. I have dealt several times with Adam from Z-1 and I have had nothing but great service. He definetly doesn't have the best phone voice and it does seem like he is in a bad mood, but his service and communication is A+. Even when I had a damaged product, he helped me get a new piece in a timely manner.
I would say give him a chance. the phone voice is not great but his service, and communication is top notch.
I would say give him a chance. the phone voice is not great but his service, and communication is top notch.
May 26, 2006, 01:03 PM
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If you also look at Z-1's feedback rating, he has had only 1 negative out of 129 ratings. the rest are good. He communicates best through e-mail and he is quick to respond and help you get the stuff you need.
May 26, 2006, 01:10 PM
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Adam is the man for getting all the parts you need...i have never had a problem with him or his business...hes a stand up guy that will go out of his way to help you find what you are looking for.
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May 26, 2006, 04:37 PM
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Adam is very focused and down-to-business while working, don't take it as a bad mood. He is a great asset and I have purchased a lot of parts from him with no complaints.
May 26, 2006, 07:38 PM
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adam and gerrard are the best when it comes to getting things and replying. What are u looking for from them. I probably have it hah, since i have most of the jdm market on both my evos. oh well..
May 26, 2006, 09:26 PM
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Originally Posted by SilverMRGrl
hey i called z1 today "this is the second time" and every time i call some guy answer's and is all like rude and non helpfull whats up with that?I thought the first time i called i just got someone that was in a ba mood but i called again like a month later same guy same attitude anyone else have a problem with z-1 performance
there coustermer service is bad and i want to order a part from them that nobody has and iam worried that there not a reliable source, can anyone chime in on this have any past experience good or bad???
there coustermer service is bad and i want to order a part from them that nobody has and iam worried that there not a reliable source, can anyone chime in on this have any past experience good or bad???
