you're not gonna believe this
#1
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This thread will probably get moved but I had to post where everyone could see it.
I just called Mitsubishi about the problems I am having with my 8k mile Evo. I explain the to the lady that we are stationed overseas with the USAF. Since I probably wont have any warranty coverage here I'd like it to be noted that I am having a 5th gear grind and my rear spoiler is getting white spots.
The lady puts me on hold and comes back with the following:
I am sorry to inform you that you no longer have ANY WARRANTY what so ever!
Eh???? If the car leaves US soil at any time, your warranty is VOID. Unless you take it to Canada (what?). I asked the lady are you sure you don't mean any warranty COVERAGE? She puts me back on hold. She picks back up and said, No, your warranty is now void.
I totally don't know what to do at this point. Every Military member that gets stationed overseas and takes their Mitsu car with them is in for a big surprise. I honestly cant see how this is even remotely legal. So basically I just screwed myself by calling them.
I am going to base legal to see if I have any means of recourse. I cant believe I now now have a 30k paper weight if anything big goes wrong.
Way to support your US Military customers, Mitsubishi.
Just as a reference, Subaru told me I wouldn't have any warranty coverage while we where stationed here but our warranty would resume once we PCS'd back to the USA.
I just called Mitsubishi about the problems I am having with my 8k mile Evo. I explain the to the lady that we are stationed overseas with the USAF. Since I probably wont have any warranty coverage here I'd like it to be noted that I am having a 5th gear grind and my rear spoiler is getting white spots.
The lady puts me on hold and comes back with the following:
I am sorry to inform you that you no longer have ANY WARRANTY what so ever!
![Confused](https://www.evolutionm.net/forums/images/smilies/confused.gif)
I totally don't know what to do at this point. Every Military member that gets stationed overseas and takes their Mitsu car with them is in for a big surprise. I honestly cant see how this is even remotely legal. So basically I just screwed myself by calling them.
I am going to base legal to see if I have any means of recourse. I cant believe I now now have a 30k paper weight if anything big goes wrong.
![Crap](https://www.evolutionm.net/forums/images/smilies/crap.gif)
Way to support your US Military customers, Mitsubishi.
![Thumbs Down](https://www.evolutionm.net/forums/images/smilies/smilie_thumbsdown.gif)
Just as a reference, Subaru told me I wouldn't have any warranty coverage while we where stationed here but our warranty would resume once we PCS'd back to the USA.
#3
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6 months and the lady said its been filed since I had to give them my VIN # at the beginning of the conversation. I honestly dont know what I am gonna do. ![Frown](https://www.evolutionm.net/forums/images/smilies/frown.gif)
I think I am gonna wait a few weeks and then just call a random Mitsu dealer and have them run the VIN like you should do if you are buying a used car to verify the warranty is still intact.
![Frown](https://www.evolutionm.net/forums/images/smilies/frown.gif)
I think I am gonna wait a few weeks and then just call a random Mitsu dealer and have them run the VIN like you should do if you are buying a used car to verify the warranty is still intact.
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No I called Mitsu USA to try and figure out what could be done about the problems I am having. I called a local UK dealer about it and (here is the kick to the nuts) they said they have on occasion repaired US service members cars under warranty and that I needed to call Mitsu USA first.
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#14
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I did. It clearly states if you are out of the USA its possessions or Canada you will not have WARRANTY COVERAGE. No where does it state your warranty will be permanently (or otherwise) VOIDED! My car is still registered in the USA (also noted in the warranty booklet) and technically its ON US SOIL.