Warranty Denial...
#47
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To put it simply anything that alters the vehicle from it's as deliverd condition could be pointed out by the dealer lead to an ATTEMPTED warranty service denial. Magnus-moss provides you some protection from this and places the burdenof proof on the dealer.
Having said that, my regional manager told me in person that the things they will be looking for include lowering springs (changes the drive line angle) full turbo back exhaust, or cat delete pipes, down pipes, intakes that remove the factory air box, etc. He said catback and bov (recirc) and drop in filter would be "fine".
Best bet is to befriend your service manager.. bring him gifts of beer, crack, hookers.. whatever he/she likes. They will only call in if it's questionable IMO, and if they like you then a few mods are much less likely to be considered questionable!
Having said that, my regional manager told me in person that the things they will be looking for include lowering springs (changes the drive line angle) full turbo back exhaust, or cat delete pipes, down pipes, intakes that remove the factory air box, etc. He said catback and bov (recirc) and drop in filter would be "fine".
Best bet is to befriend your service manager.. bring him gifts of beer, crack, hookers.. whatever he/she likes. They will only call in if it's questionable IMO, and if they like you then a few mods are much less likely to be considered questionable!
#48
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Originally posted by mad_VIII
Best bet is to befriend your service manager.. bring him gifts of beer, crack, hookers.. whatever he/she likes. They will only call in if it's questionable IMO, and if they like you then a few mods are much less likely to be considered questionable!
Best bet is to befriend your service manager.. bring him gifts of beer, crack, hookers.. whatever he/she likes. They will only call in if it's questionable IMO, and if they like you then a few mods are much less likely to be considered questionable!
#49
For information regarding warranty denial try www.sema.org (Specialty Equipment Market Assn.). SEMA can be reached at 909-396-0289. Their other website - www.enjoythedrive.com - also details warranty and legislative issues affecting the automotive aftermarket industry.
The Magnuson-Moss Act (15 U.S.C. 2302(C))
“No warrantor of a consumer product may condition his written or implied warranty of such product on the consumers using, in connection with such product, any article or service (other than article or service provided without charge under the terms of the warranty) which is identified by brand, trade or corporate name....” (15 U.S.C. 2302(C)).
This federal law regulates warranties for the protection of consumers. The essence of this law concerning aftermarket auto parts is that a vehicle manufacturer may not condition a written or implied warranty on the consumers using parts or services which are identified by brand, trade, or corporate name (such as the vehicle makers brand) unless the parts or service are provided free of charge. The law means that the use of an aftermarket part alone is not cause for denying the warranty. However, the law's protection does not extend to aftermarket parts in situations where such parts actually caused the damage being claimed under the warranty. Further, consumers are advised to be aware of any specific terms or conditions stated in the warranty which may result in its being voided.
More info regarding the Magnuson-Moss act and what steps you can take if you have been unfairly denied warranty coverage is listed on both websites.
The Magnuson-Moss Act (15 U.S.C. 2302(C))
“No warrantor of a consumer product may condition his written or implied warranty of such product on the consumers using, in connection with such product, any article or service (other than article or service provided without charge under the terms of the warranty) which is identified by brand, trade or corporate name....” (15 U.S.C. 2302(C)).
This federal law regulates warranties for the protection of consumers. The essence of this law concerning aftermarket auto parts is that a vehicle manufacturer may not condition a written or implied warranty on the consumers using parts or services which are identified by brand, trade, or corporate name (such as the vehicle makers brand) unless the parts or service are provided free of charge. The law means that the use of an aftermarket part alone is not cause for denying the warranty. However, the law's protection does not extend to aftermarket parts in situations where such parts actually caused the damage being claimed under the warranty. Further, consumers are advised to be aware of any specific terms or conditions stated in the warranty which may result in its being voided.
More info regarding the Magnuson-Moss act and what steps you can take if you have been unfairly denied warranty coverage is listed on both websites.
#50
Evolved Member
Originally posted by newevo8
You knew that Modding your EVO Could do this. Thats why you either have lots of money or you wait 36,000 miles.
You knew that Modding your EVO Could do this. Thats why you either have lots of money or you wait 36,000 miles.
Even still, to replace a drivetrain costs more then just Mitsu, the dealership bears part of the burden too. Warranty claims don't pay as much as just someone coming in needing repair work on a broken part that is NOT covered. All of this does come in to consideration when you bring in a modded car to a dealership. Even still, a dealership can deny to work on your car they don't HAVE to do anything for you, it isn't the same as saying you have NO warranty, but they don't HAVE to try.
#52
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actually yes they HAVE to take care of you if the warranty is covering the fauly product. as long as there is no other way for them to squeeze out of their responibilities for the defect item... they have to fix it. you cannot sell a product and not give a warranty that is legaly documented in your contract. if you adhere to the contract then they have to also otherwise legal action is almost always the next step
#53
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Originally posted by zlthomps
They are required my law to prove that the Boost controller was at fault for the problem. According to the Magnus and Moss Warranty Act.
They are required my law to prove that the Boost controller was at fault for the problem. According to the Magnus and Moss Warranty Act.
Let's take it to an extreme. You bring your DSMWRXEVOSupra to Dealer X with its Apexi AVC-R, HKS VPC, Turbo XS RFL, and your MoTeC system exhaust and push it into the service bay and say, figure this sh*t out and fix it under warranty. Like the mechanic is supposed to know about your mods? Like the service manuals come with appendices titled: Apex'i tuned, GReddy additions, Vishnu packages. NO they don't. So how can the average dealer be expected or prepared to dianose such a science project?
And as far as an exhaust is concerned. A typical cat back (which is all your legally supposed to mess with) can't do the damage that a boost controller could cause. How do they know you didn't set it to 25psi, or 30? They don't, it isn't the same thing.
#54
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Originally posted by TurboZ
actually yes they HAVE to take care of you if the warranty is covering the fauly product.
actually yes they HAVE to take care of you if the warranty is covering the fauly product.
#55
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Originally posted by bballin410s
or what about a s-afcII????
or what about a s-afcII????
they were selling all sorts of aftermarket stuff there...
i think he said that turbo will void your warranty, but most things will not...
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