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Old Aug 10, 2010, 02:32 PM
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Blindsided

Wow, was suppose to be tuned Sat., Aug. 7th. I scheduled the tune for that date because I was going to be staying in the area for a few days. Drove there, 254 mi., Thur, Aug 5th. I PM the tuner Fri. to again confirm the tune and time. PM me back and said tune was on how about 3 or 4 on Sat.. Later a second PM said there tuner had booked two additional tunes without telling them and they could tune me Mon. 4 PM. I replied that I was leaving Mon. and Sat. was my only chance. I recieved no futher messages, was going to call but just said screw it I'll find someone else. Not trying to bash anyone, just bewildered, like WTF?

Last edited by avo3vom; Aug 10, 2010 at 02:36 PM.
Old Aug 10, 2010, 02:35 PM
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thats bad business
if a customer has an appointment you make your additional workload around your appointments
Old Aug 10, 2010, 02:43 PM
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I always operate on first come first serve with customers. Sounds like bad customer service to me.
Old Aug 10, 2010, 02:45 PM
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Yeah that's really bad.. bad customer service. I would be mad..
Old Aug 10, 2010, 02:48 PM
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We had corrosponded by PM for weeks, all the sudden the night before I'm out.
Old Aug 10, 2010, 02:53 PM
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wow fk that
Old Aug 10, 2010, 05:18 PM
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That's not cool at all. Can't imagine how a company could survive long if that's how they treat their customers. Even if you're the best out there, if you don't treat people well, you lose business... Maybe you dodged a bullet though, wouldn't want a bad tuner killing your engine on the dyno. I've heard those stories too many times.
Old Aug 10, 2010, 07:01 PM
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Yea man that totally blows time to change tuner
Old Aug 12, 2010, 04:19 PM
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I'd be so pissed.
Old Aug 13, 2010, 08:31 AM
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That's just bad business, at the very least they should have offered you a discounted tune due to their scheduling error.
Old Aug 13, 2010, 09:40 AM
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wow
Old Aug 13, 2010, 09:54 AM
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curious.... but who is said company? i kind of want to stay away from them if they pulled that kind of ****.
Old Aug 13, 2010, 10:46 AM
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Why bother posting if you are not identifying the tuner.
Old Aug 13, 2010, 11:11 AM
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Think I figured it out judging by the millage he mentioned he traveled.
Old Aug 13, 2010, 11:14 AM
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Hate to hear that bro, let us know who it was. This way you can alert other forum members.



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