Real tech support/customer service!!
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Join Date: Jan 2003
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Real tech support/customer service!!
To make a long story short both of my front struts got stripped and know body know exactly why. Thats not the point because it could have been me, dealer, mechanics whatever the point is boost solutions put my tanabe springs on. After I realized my problem with the struts I called the dealer and thought I'd call boost solutions to find out what they could do. I talked with Andy and told him my dilema, he said can you drive it to the shop and we'll see what we can do, I said no because my rt. front strut is totally stripped and out of place. He said what's your address so I gave it to him (mind you I live 2 hours south of their shop) and he would come to my house. Today Andy came and brought the 2 front struts off their project evo still brand new almost. We put the new ones on and after my car feels new again. We took it for a test drive and it's great, he also said my car felt fast for just intake and cat back, which made me feel good because we all know not all cars have the same dyno numbers. Moral of this story was that this is the single best customer service I have ever seen and he did not charge me a thing.
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