warranty voided for not getting oil change at dealer
#32
Originally Posted by EVO Neil
My point, which apparently you missed, was that all dealers have the right to do this and do, it's not just a Mitsubishi thing. Proof of maintenance is the customers responsibility. If you are getting the car serviced at the dealer you already have that proof by your service records, otherwise how else can the dealer tell the services are getting done?
I don't know about other people but I have never ever heard from the honda dealer that I bought my car telling me they will void my warranty if I have no proof of service. If that's what intention is they need to put that in writing and advertise that too. Lets see how far it'll go. The burden of proof that the car got broken because no or improper service should still be the dealer/manufacturer job.
#33
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Originally Posted by GOKOU
I don't know about other people but I have never ever heard from the honda dealer that I bought my car telling me they will void my warranty if I have no proof of service. If that's what intention is they need to put that in writing and advertise that too. Lets see how far it'll go. The burden of proof that the car got broken because no or improper service should still be the dealer/manufacturer job.
You sound like the guy who never changes his oil and has the motor seize and blames the manufacturer, saying you never told me about the maintenance. Dude, that what the warranty/maintenance book that come with the car is for. Have you read it?
Last edited by EVO Neil; Sep 15, 2004 at 01:53 PM.
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I do my own oil changes and even have the oil sampled to keep as proof that my oil is doing its job. I buy oil and filters (MD35600) in bulk so I would not be able to give dated slips. but any mechanic can tell by the overall condition of your vehicle plus any sludge under the valve cover, can hint a well maintained car.
#35
Originally Posted by EVO Neil
If you have an internal engine failure on your Honda I can guarantee you they will be asking for your service records. This is NOT a Mitsubishi thing. It was the same at Volvo, Lincoln and Ford, the three companies I wrote service for and I can say with confidence it'd be the same at any dealer. No maintenance, no warranty.
You sound like the guy who never changes his oil and has the motor seize and blames the manufacturer, saying you never told me about the maintenance. Dude, that what the warranty/maintenance book that come with the car is for. Have you read it?
You sound like the guy who never changes his oil and has the motor seize and blames the manufacturer, saying you never told me about the maintenance. Dude, that what the warranty/maintenance book that come with the car is for. Have you read it?
And for your info I properlly maintain my car and I do this by checking the fluids,etc. The info in the mainteance book is only there for information and reference and is not the bible.
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At the dealership where I bought my RS they give me free oil changes including oil for two years. I thought this was just something Mitsubishi did not this particular dealership. They are also the home of "free tires for life", come to find out the Evo is excluded due to the expensive tires. I visited them last week and this sign was on an EVO. WTF?
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Originally Posted by GOKOU
Dude if you have a engine failure, you can change oil 10 times and the dealers**t wouldn't give a crap. Show them all the crap you've done and they wouldn't care less.
Originally Posted by GOKOU
If they think the engine blew because the lack of maintenace freakin prove it to you.
Originally Posted by GOKOU
It's freakin BS to tell your customer that their warranty is void because no proof of maintenance and that they didn't do the maintenace at the dealer****.
Originally Posted by GOKOU
No where in that maintenance book where it mention that warranty will be void do to no maintenance or service other then from the dealer.
Originally Posted by GOKOU
And for your info I properlly maintain my car and I do this by checking the fluids,etc. The info in the mainteance book is only there for information and reference and is not the bible.
All of this crap and all I'm trying to do is help people out. Forget it, find out for yourself how the system works...
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Originally Posted by jude
At the dealership where I bought my RS they give me free oil changes including oil for two years. I thought this was just something Mitsubishi did not this particular dealership. They are also the home of "free tires for life", come to find out the Evo is excluded due to the expensive tires. I visited them last week and this sign was on an EVO. WTF?
I'd be so paranoid, I'd go to the service area and make sure they are indeed using synethic oil
Oh and this only applies to derek888: see, we are able to get mobil 1 5 quart for 20 bucks at walmart in the states (as opposed to dealerships charging an arm and a leg.... my dealership wanted $8.99 a quart!) but in taiwan, are you able to purchase synthetic oil on your own? I'd highly suggest that instead of having services/tune-ups done at the dealership, find a reliable performance shop and build a good relationship with them... one of my cousins in HK drives a gtr r34, another drives an evo7... and they told me services is actually cheaper at performance shops
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I believe th Magnuson-Moss warranty Act requires that if a manufacturer demands a specific brand of part (in this case Mobil 1) they are required to provide it free of charge. Now, if they recommend Mobil 1, that's another story
perhaps someone would like to lodge a formal complaint against Mitsu and see what the FTC has to say about it? I would but, well, I don't have a stealer**** near me anymore (the closest one is now over an hour away if traffic is good). This link also explains what the MMWA says, and doesn't say. Issues pertaining to a specific brand of consumable wasn't covered, though
http://www.ftc.gov/bcp/conline/pubs/...s/warranty.htm
perhaps someone would like to lodge a formal complaint against Mitsu and see what the FTC has to say about it? I would but, well, I don't have a stealer**** near me anymore (the closest one is now over an hour away if traffic is good). This link also explains what the MMWA says, and doesn't say. Issues pertaining to a specific brand of consumable wasn't covered, though
http://www.ftc.gov/bcp/conline/pubs/...s/warranty.htm
#42
EVO Neil:
No harm taken on my side and your points are well taken. The thing that I was trying to stress is that it really doesn't matter what you do the dealer will try to find someway to screw you and the maintenance thing, oil, is really BS.
No harm taken on my side and your points are well taken. The thing that I was trying to stress is that it really doesn't matter what you do the dealer will try to find someway to screw you and the maintenance thing, oil, is really BS.
#43
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Originally Posted by engineerboy
I believe th Magnuson-Moss warranty Act requires that if a manufacturer demands a specific brand of part (in this case Mobil 1) they are required to provide it free of charge. Now, if they recommend Mobil 1, that's another story
Someone please correct me if I'm wonrg, but the Magnusson-Moss warranty act does state that in order to be elegible for a warranty you must, in good faith, perform the maintenance recommended by the manufacturer.
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Originally Posted by GOKOU
EVO Neil:
No harm taken on my side and your points are well taken. The thing that I was trying to stress is that it really doesn't matter what you do the dealer will try to find someway to screw you and the maintenance thing, oil, is really BS.
No harm taken on my side and your points are well taken. The thing that I was trying to stress is that it really doesn't matter what you do the dealer will try to find someway to screw you and the maintenance thing, oil, is really BS.
#45
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Just some food for thought:
Quoted from Magnuson-Moss Warranty act of 1975
" Can an automotive dealership void your warranty?
Understanding the Magnuson-Moss Warranty act of 1975.
Nearly everyone has heard about someone who has taken a vehicle that has been modified with aftermarket parts to a dealer for warranty service, only to have the dealer refuse to cover the defective items. The dealer usually states that because of the aftermarket parts the warranty is void, without even attempting to determine whether the aftermarket part caused the problem.
This is illegal. "
Quoted from Magnuson-Moss Warranty act of 1975
" Can an automotive dealership void your warranty?
Understanding the Magnuson-Moss Warranty act of 1975.
Nearly everyone has heard about someone who has taken a vehicle that has been modified with aftermarket parts to a dealer for warranty service, only to have the dealer refuse to cover the defective items. The dealer usually states that because of the aftermarket parts the warranty is void, without even attempting to determine whether the aftermarket part caused the problem.
This is illegal. "