Evo MR Headlights, Tail Lights, and Evo VII Tail Lights are back!!!
I love how the look!!!!!!! 
Jul 28, 2005, 10:00 AM
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Originally Posted by Z1 Performance
name? so I can look and see what happened
Jul 28, 2005, 10:36 AM
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your order was placed on the 21st, not the 19th. We packed the lights up Monday and they shipped Tuesday. Looks like maybe the order got lost in the system for an extra day - I don't know why to be honest, but it does happen from time to time - I am sorry it happened on yours. But, they were sent, and are currently en route to you
Adam
Adam
Last edited by Z1 Performance; Jul 28, 2005 at 10:41 AM.
Jul 28, 2005, 11:43 AM
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Originally Posted by Z1 Performance
your order was placed on the 21st, not the 19th. We packed the lights up Monday and they shipped Tuesday. Looks like maybe the order got lost in the system for an extra day - I don't know why to be honest, but it does happen from time to time - I am sorry it happened on yours. But, they were sent, and are currently en route to you
Adam
Adam
So they were ordered on the 21st, which seems off. UPS tracking results show that UPS did not receive until the 26th.
Last edited by rubelcon; Jul 28, 2005 at 11:51 AM.
Jul 28, 2005, 12:58 PM
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As I said Brian - I have no explanation. We get alot of orders everyday, and every once in a while, one gets lost in the shuffle - that is all I can suggest as to what possible happened to yours. Again, I apologize to you - we strive to be perfect every time out of the box, but being human, we sometimes miss the mark. The lights have been shipped as you see, and despite the mistake on our end, were sent within the customary timeframe that our website mentions
if there is anything I can do to somehow make it up to you, please let me know - I don't like people being upset
if there is anything I can do to somehow make it up to you, please let me know - I don't like people being upset
Jul 30, 2005, 06:20 AM
#38
Originally Posted by Z1 Performance
if there is anything I can do to somehow make it up to you, please let me know - I don't like people being upset
Jul 30, 2005, 07:14 AM
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Originally Posted by kensuke
a little delay would cause you to cease business with such good customer service
Jul 30, 2005, 07:42 AM
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Brian - how many times can I reply with my apologies? Somewhere along the line with your order we dropped the ball - and again, I am sorry. If the apology and the offer to try to make it up to you are not enough, then I'm not sure what else I can say
Adam
Adam
