Orbital Prestige 2-DIN Dash Conversion Kit
#707
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what a low budget operation, this is why I cancelled mins after waiting months and months, it is oct now, what was the original date? June? This is crazy, I say this because my friend ordered it, and it has been 2 weeks already, and he hasn't gotten it, boy do I feel bad for him, HAHAHHAHA. Nevertheless, it is a quality piece. Too bad takes FOREVER! Hopefully everyone that ordered can get their parts in by Christmas!
#708
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The people waiting now (including myself) had all ordered after the initial group buy. I received mine on Thursday and it was definitely worth the wait. I will take pictures of the kit installed with the Alpine IVA-W200 and post them.
Thanks again Rich
Thanks again Rich
#709
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Originally Posted by stikillller
what a low budget operation, this is why I cancelled mins after waiting months and months, it is oct now, what was the original date? June? This is crazy, I say this because my friend ordered it, and it has been 2 weeks already, and he hasn't gotten it, boy do I feel bad for him, HAHAHHAHA. Nevertheless, it is a quality piece. Too bad takes FOREVER! Hopefully everyone that ordered can get their parts in by Christmas!
You can rant and rave with impatience, but the fact of the matter is that you obviously have no idea how an operation like this evolves from a concept to reality. This is our first product and we've gone through a very fair share of hiccups throughout engineering, development, and now production.
We stopped production briefly to change the composition of the plastic and structure of our lower bezel because 9-10 people (out of the 125+) that have purchased a kit have experienced some issues with warping. We resolved the issue, committed to replacing any bezels for customers with similiar experiences, and restarted production. I consider that to be pretty decent customer service and the pursuit of an utterly perfectly delivered product. Since then, we've pushed our manufacturer to expedite a huge production run to cover all backorders and guarantee stock to all customers from this point forth. Where is the problem?
I hope you know that people like yourself are the reason people think twice about offering a valuable, innovative product to the aftermarket...especially at a significant risk and personal cost to themselves.
#710
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Also..
FYI- I have started to receive partial shipments since midweek last week. The last shipment is scheduled to arrive here on Friday. More kits are going out tomorrow into the end of the week. All backorders will indefinitely be filled and completed. Thank you all for your patience and support on this.
FYI- I have started to receive partial shipments since midweek last week. The last shipment is scheduled to arrive here on Friday. More kits are going out tomorrow into the end of the week. All backorders will indefinitely be filled and completed. Thank you all for your patience and support on this.
#711
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Originally Posted by Rich@Orbital
I hope you know that people like yourself are the reason people think twice about offering a valuable, innovative product to the aftermarket...especially at a significant risk and personal cost to themselves.
#712
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Originally Posted by cletus323
The people waiting now (including myself) had all ordered after the initial group buy. I received mine on Thursday and it was definitely worth the wait. I will take pictures of the kit installed with the Alpine IVA-W200 and post them.
Thanks again Rich
Thanks again Rich
And Rich, there always a hater out there. I can't wait to get my unit!
#713
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Originally Posted by TTP Engineering
I have done business with Rich outside of this conversion kit and he is very easy to do business with. Great vendor.
-Phil
#714
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Originally Posted by stikillller
what a low budget operation, this is why I cancelled mins after waiting months and months, it is oct now, what was the original date? June? This is crazy, I say this because my friend ordered it, and it has been 2 weeks already, and he hasn't gotten it, boy do I feel bad for him, HAHAHHAHA. Nevertheless, it is a quality piece. Too bad takes FOREVER! Hopefully everyone that ordered can get their parts in by Christmas!
#715
My kit arrived today and i must say that this is def a very high quality piece. The kit looks great and I cant wait to get it installed. Thanks Rich, awesome job on this one man it was well worth the wait.
#720
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Originally Posted by zstryder
Hey Rich, I sent you an email.. did you get it? I still haven't gotten mine and wondering if maybe you forgot me.
I just fired off an email to everyone in respect to their exchange. I'm sorry it took so long, but i've essentially been "partless" for some time as we made changes in production. Needless to say, the new bezels are on their way this week.
Everyone- Please take a moment to respond to the email and send in your part(s) if you haven't done so already so we can proceed with the exchanges.