EVOscan.... customer service???
Dec 17, 2009, 12:27 PM
#1
EVOscan.... customer service???
Is there any way to contact the Evoscan people other than submitting a "support ticket"?
My laptop crashed hard, requiring a full reinstallation of the operating system... I submitted a support ticket (they even have a category for "lost serial number") and have received no support at all... just the confirmation that the support ticket was received. This was over two weeks ago and I haven't been able to data log since then.... If I am willing to pay another $25 I would have a new serial number as soon as the transaction is complete... but I am not putting up another $25 for software I have already purchased!
Keith
My laptop crashed hard, requiring a full reinstallation of the operating system... I submitted a support ticket (they even have a category for "lost serial number") and have received no support at all... just the confirmation that the support ticket was received. This was over two weeks ago and I haven't been able to data log since then.... If I am willing to pay another $25 I would have a new serial number as soon as the transaction is complete... but I am not putting up another $25 for software I have already purchased!
Keith
Dec 25, 2009, 12:27 PM
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i ordered a tactrix cable and evoscan on december 21st, paying more for overnight shipping so it would be here on christmas. i never received a confirmation email and obviously the cable did not arrive on time.
Is he still away? I emailed him but have received no reply.
Is he still away? I emailed him but have received no reply.
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