ACD/AYC pump failure reports
#166
I'm on my 5th pump? Yea.
All replaced under warranty though. I purchased and installed the relocation kit from Club Spec Chicago so I don't have to worry about this anymore. I'm not under warranty anymore either.
If any of you have doubts about being able to install a kit like this I wouldn't worry too much. If you have a drill or impact to drill the holes in your trunk and have basic tools then you can do this.
All replaced under warranty though. I purchased and installed the relocation kit from Club Spec Chicago so I don't have to worry about this anymore. I'm not under warranty anymore either.
If any of you have doubts about being able to install a kit like this I wouldn't worry too much. If you have a drill or impact to drill the holes in your trunk and have basic tools then you can do this.
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ultm8mind (Jan 14, 2020)
#167
I had mine replaced about 2 years ago but I never got a work order sheet on what all was done, do they just replace the pump fill the rear reservoir up and bleed it? Is the fluid in the TORQUE TRANSFER MECHANISM drained and refilled?
#168
Thank you for this!!! Mitsu where I'm at denied it due to my tune. I'm calling Mitsu directly too!!!
Update on my situation:
I finally decided to dedicate some time trying to get the pump replaced under warranty knowing the stealership would play their games. Sure enough, they didn't disappoint. Service department ran the initial diagnostics and found code C161E. They checked the bulletins and found the warranty extension we all know TSB-14-22-005. The tech had them check the calibration on the ecu and found the CVM # was not OEM due to my tune - immediate warranty denial.
After I picked the car up and informed them I would be disputing the decision, the dealer informed me I would need to contact Mitsubishi directly, instead of possibly going through the dealership. I called Mitsubishi Customer Relations Department (1-888-648-7820) and filed a claim with a very helpful and real life person (not a robot). I was asked a few questions while filing the claim - When my last service on the vehicle was (oil change), where it was done (I informed them I did the work myself), where the car currently was, why it was denied (tune) and if any other mods caused the denial (they didn't mention other mods were the issue so I didn't mention them either). I was assigned a case manager and was told I'd here back in 1-5 business days.
Corporate called back the next day and approved the work. The case manager explained that he was weary of the dealership's warranty denial and quickly communicated with them to do the work. I've since had the work done (stealership was glad mitsu granted the work ) and am now waiting for the stealership to refund my initial diagnostics cost. The case manager had already confirmed that I am entitled to the reimbursement but wanted me to ask the dealership myself to see if they'll do what's right this time around. Sounds like they may have gotten into a little bit of trouble for denying the work initially.
Also waiting on my driven fabrication relocation kit to be shipped out (been a little over a week now) so I can get the pump away from these awful salt covered jersey roads.
Apologies for the long post but wanted to be thorough to help others out! Was glad mitsu corporate did the right thing here and honored the warranty!
I finally decided to dedicate some time trying to get the pump replaced under warranty knowing the stealership would play their games. Sure enough, they didn't disappoint. Service department ran the initial diagnostics and found code C161E. They checked the bulletins and found the warranty extension we all know TSB-14-22-005. The tech had them check the calibration on the ecu and found the CVM # was not OEM due to my tune - immediate warranty denial.
After I picked the car up and informed them I would be disputing the decision, the dealer informed me I would need to contact Mitsubishi directly, instead of possibly going through the dealership. I called Mitsubishi Customer Relations Department (1-888-648-7820) and filed a claim with a very helpful and real life person (not a robot). I was asked a few questions while filing the claim - When my last service on the vehicle was (oil change), where it was done (I informed them I did the work myself), where the car currently was, why it was denied (tune) and if any other mods caused the denial (they didn't mention other mods were the issue so I didn't mention them either). I was assigned a case manager and was told I'd here back in 1-5 business days.
Corporate called back the next day and approved the work. The case manager explained that he was weary of the dealership's warranty denial and quickly communicated with them to do the work. I've since had the work done (stealership was glad mitsu granted the work ) and am now waiting for the stealership to refund my initial diagnostics cost. The case manager had already confirmed that I am entitled to the reimbursement but wanted me to ask the dealership myself to see if they'll do what's right this time around. Sounds like they may have gotten into a little bit of trouble for denying the work initially.
Also waiting on my driven fabrication relocation kit to be shipped out (been a little over a week now) so I can get the pump away from these awful salt covered jersey roads.
Apologies for the long post but wanted to be thorough to help others out! Was glad mitsu corporate did the right thing here and honored the warranty!
#169
I'm on my 5th pump? Yea.
All replaced under warranty though. I purchased and installed the relocation kit from Club Spec Chicago so I don't have to worry about this anymore. I'm not under warranty anymore either.
If any of you have doubts about being able to install a kit like this I wouldn't worry too much. If you have a drill or impact to drill the holes in your trunk and have basic tools then you can do this.
All replaced under warranty though. I purchased and installed the relocation kit from Club Spec Chicago so I don't have to worry about this anymore. I'm not under warranty anymore either.
If any of you have doubts about being able to install a kit like this I wouldn't worry too much. If you have a drill or impact to drill the holes in your trunk and have basic tools then you can do this.
#170
I didn't do the bleeding. I just made sure the pump was unplugged and I drove it to the dealer for a proper bleed.
#171
I took mine out and shipped to Evolution Hydraulics Ltd. The completely rebuild it and coat it to make it weather proof. Ship it out to them:
Evolution Hydraulics Ltd
1, Selby Lane
Keyworth
Nottingham
NG12 5AL
UK
+44 7368414676
Please send a note with your name. They do a fantastic job.
http://www.evolution-hydraulics.com
Evolution Hydraulics Ltd
1, Selby Lane
Keyworth
Nottingham
NG12 5AL
UK
+44 7368414676
Please send a note with your name. They do a fantastic job.
http://www.evolution-hydraulics.com
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