Notices
Evo X General Discuss any generalized technical Evo X related topics that may not fit into the other forums.

What is your Dealership Experience Like?

Thread Tools
 
Search this Thread
 
Old Nov 20, 2008, 04:38 PM
  #1  
Newbie
Thread Starter
 
Stevenem's Avatar
 
Join Date: Jan 2006
Location: New York
Posts: 48
Likes: 0
Received 0 Likes on 0 Posts
What is your Dealership Experience Like?

I love the EVO -- it is an amazing drive compared to any other four seat on the market. But the only thing that worries me is the dealer network/mitsubishi corporate and how they may or may not treat their customers. So what is the general dealership experience for normal maintenance and service? How about a breakdown?
Old Nov 20, 2008, 04:52 PM
  #2  
Evolved Member
iTrader: (10)
 
JoeyM3's Avatar
 
Join Date: Apr 2006
Location: North San Diego
Posts: 1,885
Likes: 0
Received 0 Likes on 0 Posts
you can't go wrong with sam@south coast, my expeience was pretty painless. except i wanted $1k more than what they offered me on my trade in.
Old Nov 20, 2008, 04:55 PM
  #3  
Newbie
Thread Starter
 
Stevenem's Avatar
 
Join Date: Jan 2006
Location: New York
Posts: 48
Likes: 0
Received 0 Likes on 0 Posts
It is mostly the post purchase experience I am worried about.
Old Nov 20, 2008, 05:10 PM
  #4  
Evolved Member
iTrader: (10)
 
JoeyM3's Avatar
 
Join Date: Apr 2006
Location: North San Diego
Posts: 1,885
Likes: 0
Received 0 Likes on 0 Posts
where are you located? if anything buy from south coast and drive it home. they will even pick you up from the airport
Old Nov 20, 2008, 05:17 PM
  #5  
Evolved Member
iTrader: (7)
 
brads09lancerGT's Avatar
 
Join Date: Aug 2008
Location: BC, Canada
Posts: 1,054
Likes: 0
Received 0 Likes on 0 Posts
I've only been to my dealer a few times since I got my car and they have been very helpful. Few warranty issues(BT, exhaust) and had no hassle even when they saw mods on my car. Only thing I don't like is that my dealership doesn't have courtesy cars at all and no shuttle on the weekend(only time I can drive up their) I don't know if they are all like that. Had a Honda before the lancer and the service after I bought the car was horrible and that's why I traded it in. Paint peeled off my dash after 2 months and they said too bad. Wanted to charge me $350 to replace part of my dash. You won't be dissapointed with
Old Nov 20, 2008, 05:49 PM
  #6  
Newbie
Thread Starter
 
Stevenem's Avatar
 
Join Date: Jan 2006
Location: New York
Posts: 48
Likes: 0
Received 0 Likes on 0 Posts
I am located in the Northeast. I had a 3000GT VR4 before...and didn't have that great of a dealership experience...but that was almost 10 years ago.

All the dealerships are super friendly and really want to make a deal to sell a car...but I am just worried about how they act on the backside of the deal.
Old Nov 20, 2008, 05:51 PM
  #7  
Evolved Member
iTrader: (5)
 
EVIL_EVO_VIII's Avatar
 
Join Date: Aug 2004
Location: Lake Mary,FL
Posts: 4,111
Likes: 0
Received 1 Like on 1 Post
Here in Orlando FL, Sportmitsubishi dealer is really good with customers and customer service. Bought my last 2 Evos there and never had any issues with the dealer neither any warranty problems
Old Nov 20, 2008, 05:56 PM
  #8  
Evolved Member
iTrader: (8)
 
max2evoix's Avatar
 
Join Date: Aug 2007
Location: ft.lauderdale fla
Posts: 1,141
Likes: 0
Received 0 Likes on 0 Posts
horrible for me..if i could do it again..id never walk into a dealership again
Old Nov 20, 2008, 06:18 PM
  #9  
Evolved Member
iTrader: (132)
 
goforwand's Avatar
 
Join Date: Nov 2004
Location: Pittsburgh
Posts: 758
Likes: 0
Received 0 Likes on 0 Posts
It's hit or miss....

I'm lucky as my dealership made purchasing the X simple-matched Southcoast and 0% financing...a total of 45 minutes.

They have a great Service Department as their Head mechanic is a Evo guy..gives sage advice and truly knows his way around the car...exceptionally helpful!

Other peoples' experiences have been the exact opposite depending on their dealer.
Old Nov 20, 2008, 06:34 PM
  #10  
Evolving Member
iTrader: (4)
 
midwestX's Avatar
 
Join Date: Sep 2008
Location: IL
Posts: 188
Likes: 0
Received 0 Likes on 0 Posts
Originally Posted by max2evoix
horrible for me..if i could do it again..id never walk into a dealership again
+1. As much as love the car and respect for Mitsubishi i hate the dealer little world of crooks who want your money and thats it.

I strongly suggest Mitsu to sell EVO to a more reputable company like Acura or infinity etc so that it can live as a legend in the servicing dept. too
Old Nov 20, 2008, 08:08 PM
  #11  
Newbie
Thread Starter
 
Stevenem's Avatar
 
Join Date: Jan 2006
Location: New York
Posts: 48
Likes: 0
Received 0 Likes on 0 Posts
Great data so far -- seems like establishing a relationship with the right dealer is the key to success...hopefully they will be nice to me even if I didn't buy the car at that dealer since I move fairly often.
Old Nov 21, 2008, 11:13 PM
  #12  
Newbie
iTrader: (1)
 
UntouchableEvo's Avatar
 
Join Date: Aug 2008
Location: Edmonton, AB, CAN
Posts: 93
Likes: 0
Received 0 Likes on 0 Posts
Pretty bad, and the service department is one of the wost in any dealerships in town. Never ever am I going back.
Old Nov 22, 2008, 12:25 AM
  #13  
ZK
Evolved Member
iTrader: (10)
 
ZK's Avatar
 
Join Date: Aug 2005
Location: Northern California
Posts: 1,006
Likes: 0
Received 0 Likes on 0 Posts
Love the Evo, not a fan of Mitsubishi dealers.

South Coast just work to make the sale, no after sale service at all.
Old Nov 22, 2008, 12:41 AM
  #14  
Newbie
 
evolutionXmute's Avatar
 
Join Date: Oct 2008
Location: L.A.
Posts: 95
Likes: 0
Received 0 Likes on 0 Posts
^^for some reason the dealer i purchased my x from has the only service department that can't mount my advan rz's correctly. i took the car in for service on the rotors and when i left my steering wheel would shake. turned around and went right back, they tried again and when they couldn't fix the problem the service writer proceeded to tell me i needed adapters. went to firestone the next day to have my wheels rotated and the problem went away.
Old Nov 22, 2008, 07:21 AM
  #15  
Evolving Member
iTrader: (4)
 
jmorris1027's Avatar
 
Join Date: Sep 2008
Location: orlando
Posts: 315
Likes: 0
Received 0 Likes on 0 Posts
edit

Last edited by jmorris1027; Jan 29, 2009 at 06:33 PM.


Quick Reply: What is your Dealership Experience Like?



All times are GMT -7. The time now is 07:40 AM.