Good prices, Outrageous Shipping

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Apr 19, 2012, 10:25 PM

GTABurnout

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Good prices, Outrageous Shipping

Ordered a camber bolt and nut. Parts where around $10 then they charged $10 shipping even though it was two small light parts that they threw in to a envelope and just shipped regular usps.

Not a bad deal over all just a little pissed the lack of response from the vendor on this site and the crazy flat rate shipping for such small cheap parts.

Apr 19, 2012, 10:34 PM

Ian0611

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I've had the same experience with them- their shipping rates make no sense and it's tough to get much of a response from them. Their customer service definitely isn't winning any awards!

Apr 20, 2012, 06:24 AM

CoachG

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Quote:

Originally Posted by Ian0611

I've had the same experience with them- their shipping rates make no sense and it's tough to get much of a response from them. Their customer service definitely isn't winning any awards!

I've contacted Russell when crazy shipping quotes popped up in their online forms. He's made things right for me on multiple occasions. Good guy and good customer service. Give him a shout.

Apr 20, 2012, 10:04 AM

RussellM

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Quote:

Originally Posted by CoachG

I've contacted Russell when crazy shipping quotes popped up in their online forms. He's made things right for me on multiple occasions. Good guy and good customer service. Give him a shout.

Ill say that this is the case - if you contact me I will give you a fair shipping rate on stuff like this.

Apr 22, 2012, 06:48 PM

Lancerion

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Russell, I have sent you a PM w/ the same situation about a week ago but have yet to get a response. Thanks.

Apr 22, 2012, 10:59 PM

Mistaken

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Russell will get back to you. It may take a little while but he will.

Apr 23, 2012, 11:03 AM

RussellM

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Quote:

Originally Posted by Lancerion

Russell, I have sent you a PM w/ the same situation about a week ago but have yet to get a response. Thanks.

Shipping to Canada? I doubt we are going to adjust anything going across the border.

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Apr 24, 2012, 02:18 AM

Lancerion

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Quote:

Originally Posted by RussellM

Shipping to Canada? I doubt we are going to adjust anything going across the border.

Have a US address.

May 1, 2012, 03:09 PM

odin

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Even they decided to go online, but It is just an another Mitsu dealer by all means, what would you expect....!? ~Sigh~

May 14, 2012, 12:53 PM

#10

wicked white14

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it is called "flat rate" for a reason!!! I have a warehouse, warehouse employees, shipping/packaging materials........People do not sell things to be nice.....Freight is an expense and if you think they will charge you only what they are being charged you are retarted! They have to pay for staff and shipping materials........freight is a cost of business thus money needs to be made off of it.

Jul 3, 2013, 08:46 AM

#11

GTABurnout

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FYI, Tried to Contact Russle for some more oem parts but never got a response.

Jul 6, 2013, 07:13 AM

#12

gsrboi80

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Quote:

Originally Posted by GTABurnout

FYI, Tried to Contact Russle for some more oem parts but never got a response.

They are no longer a vendor on this site. Shame but Mitsu is a dying breed

Edit: Sticky is right above.

https://www.evolutionm.net/forums/mi...-fun-evom.html

That said Russell was def a top notch guy been placing orders with him for years sucks to see them go but I can understand

Last edited by gsrboi80; Jul 6, 2013 at 07:17 AM.