tonyboy

iTrader: (4)

First of all, I'd like to tip off my hat to Don Herring Mitsubishi's service.

To be honest, before this incident, i hate dealerships when it comes to after sales customer service (Mitsu, Honda, Toyota, etc). But after my case, i'd like to acknowledge their excellent customer service and change my point of view in it. I'll never have 2nd thoughts on bringing my car to them. To make to story short they warrantied my acd pump which gave out on me. They are very prompt in updating you. They are honest to what's going on. They even brought me to the service area and showed me what's going on. They provided me rental car during the warranty service. All I can say, is thanks to Don (he himself accommodated me while i was there). Thanks to Ebby (service manager). Thanks to all of them.

I think this is one of the ways i can say thank you to them by posting my case here.

Kracka

iTrader: (49)

Awesome to hear! I took my car there once for warranty service and they did an excellent job completing the repair (rear diff seals) quickly and even picked me up from work.

ElectrIX Blue

iTrader: (6)

Nice to hear!!!!! Yes Ebby is a great guy and he assist you with great service...

reggiesd

iTrader: (17)

sweet! i'm bringing my car in for the oil leak as well...i don't think the other dealership did it right the first time when they tried to warranty it.

DEVO330

iTrader: (1)

thanks Tonyboy,
it's really nice to hear a positive post about any dealership,

but it doesn't surprise me to hear great things about Don Herring Mitsubishi....
look how many years he's been supporting NTEC
Don regularly attends all monthly meets,
gives member discounts: 10% labor 15% parts
has supported every event we've asked,
SCCA Autocross Contingency Awards-$500per season, and $50per event!!!!
yearly tickets to the Dallas Auto Show,
yearly Show'n Shines w/huge gift certificates, and door prizes,
yearly MSR Track Days...ie. May 22, 2010
the list is so long, I may be leaving something out...

tonyboy

iTrader: (4)

yea indeed..great dealership.




Anthony

goofygrin

iTrader: (5)

$50/event for SCCA

tnt1106

+1 for Don Hearing. Good guys there!

aWESome.

I usually hate dealing with car dealerships as well, whether purchasing a vehicle or getting warranty service done. However I can also attest to Don Herring's awesome and honest service, they made my vehicle purchase experience a great one. I will definitely recommend my friends wanting to get in an Evo or any other Mitsubishi to pay them a visit.

So a big thank you to Don Herring and Mike Wassell!




-Wes

slvrr

iTrader: (16)

Don definantly has a winning attitude as well as his employee's. Great group of guys for sure!

DonMitsu

iTrader: (1)

Thanks guys! We certainly enjoy being a part of the Evo community. It's always great to hear when we do good and I appreciate the post as I do any feedback on how we're performing.

Thanks Again,

Don