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Shop Brake Install Problems

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Old Jun 5, 2007 | 08:39 PM
  #1  
radicaledward's Avatar
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Angry Brake Shop Installation Problems

Alright, first some background - on Saturday I had new brake pads, rotors, and lines installed by a local chain brake and muffler shop. Today the brake line broke while I was parking the car - fortunately the parking brake was engaged, but still it could have been bad.

The mechanic at the Mitsubishi dealership (didn't preform the install) said that the line was installed with too much slack and were rubbing against the tire (wouldn't necessarily have heard this over normal nosies). There was and obvious rub mark where the line broke and these were the braided steel lines from RRM.

Anyway, I need some advice on what to do - I am looking at about $500 worth of additional costs due to this (towing, car rental, repairs).

Last edited by radicaledward; Jun 7, 2007 at 11:49 AM.
Old Jun 6, 2007 | 07:52 AM
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go to the shop who did the initial install and have them pay for it....
Old Jun 6, 2007 | 08:11 AM
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Right now it's looking like that is the plan.
Old Jun 6, 2007 | 08:27 AM
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You lucky it was parked, I had this shop Pruven Performance, Milford Ct. on my video, work on my brakes found out after going going to AMS that my rear brake lines had been leaking like a **** and I had no idea I could of been killed because of there half a$$ work.
Old Jun 6, 2007 | 01:25 PM
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Yeah brakes are definitely something that you don't want to have done half-assed. I'd be going to that shop telling them that the LEAST they can do is fix it the right way and cover all of your costs! Althouth I'd also have doubts about having the same shop who screwed it up try to fix it again! Good luck with the situation.
Old Jun 6, 2007 | 02:03 PM
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Originally Posted by OZLancer1
Yeah brakes are definitely something that you don't want to have done half-assed. I'd be going to that shop telling them that the LEAST they can do is fix it the right way and cover all of your costs! Althouth I'd also have doubts about having the same shop who screwed it up try to fix it again! Good luck with the situation.
I'm not even bothering trying to have retry the job - having brakes fail in a parking lot is bad enough - it could have been on the highway. Odds are I will just go over there with a copy of all of the receipts and request that they reimburse me - if they don't then we will see were things go from there.

I also need to see what RRM says - if I should buy a new set of lines (likely the wise choice) or just a new one for the passenger's side.
Old Jun 7, 2007 | 06:30 AM
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Well I would have the Mitsubishi dealership fix the problem for you. In your final invoice they have to put an explanation of what they did to the car and why. Take your invoice over the other shop and have them reinburse you the money you payed the dealer...
Old Jun 7, 2007 | 06:39 AM
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Just go to the shop and threaten that you were exiting a highway, and could have been seriously injured, or dead, and threaten to sue for faulty work.
Old Jun 7, 2007 | 09:53 AM
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Originally Posted by Sharkbite2000
You lucky it was parked, I had this shop Pruven Performance, Milford Ct. on my video, work on my brakes found out after going going to AMS that my rear brake lines had been leaking like a **** and I had no idea I could of been killed because of there half a$$ work.
Man one thing after another with these guys. I feel for you man. At least its safe now
Old Jun 7, 2007 | 09:01 PM
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Got the car back from the Mitsubishi dealership today - some pictures of the previous brakes are attached. Also, the Mitsubishi mechanic had this to say on the invoice:
Found the after market passenger side brake line installed backwards and rubbing against the wheel. Wheel ate through the line and started leaking.
Attached Thumbnails Shop Brake Install Problems-broken-line.jpg   Shop Brake Install Problems-installed.jpg  
Old Jun 7, 2007 | 09:50 PM
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Originally Posted by gsrboi80
Man one thing after another with these guys. I feel for you man. At least its safe now
Thanks man just been endelss problem with those guys, The worst mistake of my life was dealing with them.
Old Jun 9, 2007 | 01:12 PM
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Originally Posted by Sharkbite2000
Thanks man just been endelss problem with those guys, The worst mistake of my life was dealing with them.
x2
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