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News at English Racing Better Service

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Old Jun 5, 2011, 09:34 PM
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News at English Racing Better Service

So we have finally reached a point ware i can bring in a person to help Aaron with the phones and ordering parts.

So getting a hold of us and returned calls should get better.

Myles will be the new guy that will be helping. He has a high 10sec Honda and knows quite a few people all ready in the community. He goes by gringotegra on most forums.

His 1st day will be tomorrow so it will be a few weeks till we are back up to full speed but it should be a nice change for us. Letting Aaron focus more on tuning.
Old Jun 5, 2011, 09:38 PM
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Glad to see you guys growing!

-Em
Old Jun 5, 2011, 10:15 PM
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Nice
Old Jun 5, 2011, 10:15 PM
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Myles knows Hondas and turbo cars but it will take him a bit to get up to speed on some of the finer points of Evos. He'll pick it up quick in the areas he doesnt already know and is going to be a valuable asset to our team.

Aaron
Old Jun 5, 2011, 10:30 PM
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It's hard to imagine that you guys could offer better customer service then you already do! Myles will do a fine job.
Old Jun 6, 2011, 07:55 AM
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Glad to see you guys got another guy to free up the tuner and fellow mechanics. You almost feel bad for calling and bugging sometimes due to the volume of work ER is always dealing with.
Old Jun 6, 2011, 01:37 PM
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Good for you guys, I hope you continue to grow!
Old Jun 6, 2011, 03:18 PM
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Originally Posted by D Grade
...You almost feel bad for calling and bugging sometimes due to the volume of work ER is always dealing with.
I agree. Unfortunately for ER, not enough people feel bad for calling and bugging, which is why they get inundated with calls. This is very good news, to get Aaron doing what he does best, and also to avoid burnout (not the good kind). Thanks for sharing the news!
Old Jun 6, 2011, 03:52 PM
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Myles is good people! Glad to hear you guys are growing more, enough to the point of adding more personel.
Old Jun 8, 2011, 11:07 AM
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Myles is making it happen and will have an introduction thread here before too long.

Thanks guys.

p.s. burnout thats not tires is def bad news I am good most days though and looking like its gonna stay that way now
Old Jun 8, 2011, 11:30 AM
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Met Myles yesterday while down at ER. Nice guy and definitly sounded knowledgable about domestics. He'll be running full circle around Evo's/DSM's in no time.
Old Jun 9, 2011, 08:05 AM
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Myles knows a lot of people and cars I would say he is most knowledgeable about Hondas at the moment.

One thing I have learned about Myles I did not know is he can speak fluent Spanish. Has all ready helped 3 Spanish speaking customers.
Old Jun 9, 2011, 09:01 AM
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Great to see you guys growing! Myles is a great guy and friend! Congrats
Old Jun 9, 2011, 09:22 AM
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grats on the good business trend.
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