I have read in several post that the Mitsubishi Corp. has pulled posts and information from this board and used this information against other (real) members to deny them warranty work and in general cause us grief.

Is it possible to make it a condition of this board to agree not to do that? Thus making it possible for another member and/or the owners of EVOM to sue Mitsu (or its agents) in civil court, should they take this type of action???? It should state that direct, as in a specific post, an indirect information, as in using an event scheduling announcement to go take photos cannot be used too.

Maybe it's already part of the terms for signing up, if so I apologize, I just don't remember, and frankly I rarely read EULA type things anyway, but I think I am going to start.

This matter just showed up again the the very large PO300 fix thread under EVO/Engine category.

Most of us enjoy our car's, but IMO we cannot tolerate a corporation trolling an enthusiast board with the full intention of screwing us.

Thanks for hearing me out.

 

I'll support this! I think it simply needs to be in the ULA when you register. Additionally a mass message should be mailed to all existing members updating them with these new terms and conditions.

Imagine the class action suit that could be brought with 20k members.

 

Most of the other boards have told members not to use real names / locations / dealership names in their posts so they can't be identified and in scheduled events, if you see people who look out of place you should get them reported

-joe

 

I simply do not understand how MMNA could possibly, without question, identify someone on these boards. I doesn't make legal sense, it doesn't make financial sense. We are talking about chump money here in the eyes Mitsu. They don't care about it NEARLY as much as you do. I mean really, a corporation paying someone more money to sit and troll these boards than they could ever hope to gain? Please....

 

It's sad isn't it?

On the flip side, BMWNA used to browse (and still may browse) some of the bimmer boards. Their task was a positive one however. They went around calming people down and fixing problems, not making more.

I can damn well tell you we would not be having these clutch/misfire/suspension clunk issues if these were bimmers. That's what happens when you roll with a company who actually makes money and can AFFORD to pay someone to peruse the car forums (oh, and is actually concerned about customers being happy).

 

They are lurkers so we'll never see them. Besides I shouldn't have to cower in fear of the big brother MMNA reading my posts.

Additionally it's my belief that nothing on this board can be used as evidence in any court anyhow, since it's all far too easy for someone's account to be compromised, not to mention there's no proof that what anyone says on this forum is true. Naturally I'll be confirming that with a lawyer pretty soon.

 

Now, I could see a company doing that...where a customer advocate would come on and say "lets get this taken care of". It would still be risky, and expensive. If I were running a customer service center the size of Mitsubishi, I would make sure whatever was said I could verify, control, and FOR SURE put the spin on. EvoM would not qualify...

 

My point exactly, so, in the end, the conspiracy theory doesn't hold water.

What people fail to realize is that the jackasses at the dealerships and the "customer service reps" at MMNA do not speak for MMNA as a whole. They have there own stupidity to deal with.

 

It was great, one of the best reasons to own a BMW at the time IMHO. You know what they did for me? They proactively contacted me as my car was at sea coming to the NJ port because I made a simple post about how I wanted Michelin Pilot Sports rather than Dunlops/Continentals on the car. They swapped them out at the prep center in NJ and it arrived at my dealership EARLY for pickup. I wouldn't even call that service, I'd call it ridiculous.

 

^^^That's killer^^^. And again, it just goes to show...I had the WORST customer service of my life with my E36 M3. I had jackasses locally, you had a great team. Doesn't say crap about BMW as a whole.

 

I could add something to the terms when you first sign up and even for all current members to have to agree to, but I'm not sure if that would hold up legally. Technically, I don't believe should be able to deny warranty off an anonymous post anyhow as there is no proof you are in fact you. The problem lies with the customer service and mentality of some of these Mitsubishi dealerships. Instead of helping better the situation, they look for reasons to deny claims and ignore resolving issues. I will say that there are a few select dealers that do not act this way and I'm sure positive experiences can be found on the boards.

It's a shame because instead of being enthusiastic about the maker of our Evos, we end up fearing them... so much so that we don't even want to share our thoughts, mods, experiences, etc.

Mark

 

Yeah I also had a great local service department, but that was outside of what BMWNA did for me which was a national thing.

Mark, glad to see you chime in on this! It would be great just to add it, legally withstanding or not. I am with you in that I don't believe anything on these boards can be used as legal ammo against a particular person anyhow, but that little safety cushion could prevent any posts from being considered as evidence to begin with.

 

Wouldn't really work since you can still browse the message boards without having to log in, correct? So forcing the posters to agree to a ULA doesn't in any way prevent lurkers from reading and using the info posted.

Personally I don't expect to get much of anything in regards to warranty service, so I'm not too worried about it. Cheap, fast cars are generally treated like lepers by car manufacturers' warranty claims departments. FWIW, if you bought an Evo expecting a great warranty, then you shouldn't have bought one ... now that's just my opinion ... but there it is

 

I understand your point here and In a lot of ways its a rational one but with Mitsu having handed me a 6/70k mile powertrain warranty and with the Magnassum Moss warranty act protecting I see no reason to allow Mitsu to crawl out of a responsiblity which every other major automaker is following up on. Mitsu must really think our car is **** otherwise why would they work so hard to void us out. I'm still not entirely sure that Mitsubishi Corporate reps themselves look at these boards but district reps/service managers could very well be the culprits, maybe they get kickbacks. Also, if I were a drowning company like Mitsubishi Motors I would not waste my time destroying the enthusiasm of the one active fanbase for a Mitsubishi car left.

 

I have to agree with the post above mine.. But with that said, I've had a GREAT experience with my dealership, and the few warranty items (one being a tranny issue) I've had.. To be honest I've had very few "real" Problems with the car.. but the ones I did have were fixed with no questions asked, regardless of modifications to my car. 90% of the issues people are experiencing are probably due to local dealships, and or poor attitudes of the customer, or the dealer, and not really represent mitsubishi as a whole (The company itself *IS* mod friendly). In the end, I'm not expecting the dealership to foot the bill for any damage that I've caused myself, but I would expect them to fix components that fail under normal wear. I'd never expect them to replace my clutch, or replace an engine that has burnt through a piston due to detonation (caused by modifications). If your going to modify a car, put some mileage on it before you take it apart so the majority of the issues can be resolved before they can blame the failures on abuse.

I honestly would have waived my warranty for a discount or refund if given the option at purchase.