Mitsubishi is weak...
May 14, 2008, 01:22 PM
#31
Evolved Member
iTrader: (25)
Join Date: Feb 2005
Location: Upstate, SC
Posts: 1,607
Likes: 0
Received 0 Likes
on
0 Posts
The brakes would be covered under the 3 year 36 k mile portion of the waranty. The wing is under the "anti corrosion" 10 year? (maybe 8) 100k warranty. That is stupid I know.
My car has 52k on it and I work for a mitsu dealer and I had to B*tch like crazy to get my spoiler replaced. When they finally agreed to, (3 months later) they told me that they would pay for the spoiler but not to paint or install it. So I have a brand new white spoiler in a box at home. They laughed at me when I mentioned my pink calipers.
Mitsu shouldnt have cut the corners in production by having the calipers cleared instead of powder coated in the first place. Oh there is a TSB on it I do believe, but just because there is a TSB doesnt mean it is covered. TSB's are not the same as Recall's.
My car has 52k on it and I work for a mitsu dealer and I had to B*tch like crazy to get my spoiler replaced. When they finally agreed to, (3 months later) they told me that they would pay for the spoiler but not to paint or install it. So I have a brand new white spoiler in a box at home. They laughed at me when I mentioned my pink calipers.
Mitsu shouldnt have cut the corners in production by having the calipers cleared instead of powder coated in the first place. Oh there is a TSB on it I do believe, but just because there is a TSB doesnt mean it is covered. TSB's are not the same as Recall's.
May 14, 2008, 02:35 PM
#32
Evolving Member
iTrader: (22)
Join Date: Jan 2007
Location: North East
Posts: 493
Likes: 0
Received 0 Likes
on
0 Posts
As to the issue with the labor times. I am a technician at Don Herring Mitsubishi North and I am the same technician that replaced the spoiler mentioned in a previous post. We are paid on a 100% commission basis. The spoiler in question pays me 1 hour of labor time to replace.
If something is replaced under the TSB there should not be a charge for it at all because it is a manufacturing flaw.
Mitsu turned me down for my calipers and spoiler as well, although they did do the transmision. Thanks I guess.
Never again will I buy a mitsu product.
May 14, 2008, 04:40 PM
#33
Newbie
Join Date: Mar 2005
Location: Plano, TX
Posts: 52
Likes: 0
Received 0 Likes
on
0 Posts
But yet the dealer charges 2 hours. That is shady and poor practice. Good for you and your tools, but that goes for ANY trade. Plumbers, electricians all have expensive tools.
If something is replaced under the TSB there should not be a charge for it at all because it is a manufacturing flaw.
Mitsu turned me down for my calipers and spoiler as well, although they did do the transmision. Thanks I guess.
Never again will I buy a mitsu product.
If something is replaced under the TSB there should not be a charge for it at all because it is a manufacturing flaw.
Mitsu turned me down for my calipers and spoiler as well, although they did do the transmision. Thanks I guess.
Never again will I buy a mitsu product.
May 14, 2008, 07:34 PM
#34
Evolved Member
iTrader: (18)
Join Date: Mar 2005
Location: Columbia, SC
Posts: 1,009
Likes: 0
Received 0 Likes
on
0 Posts
How long does it take any half-brain gear head to put a spoiler back on? I know it takes me about 5 freaking mins with just a 3/8 wrench and a long socket.
May 14, 2008, 10:22 PM
#35
Evolving Member
iTrader: (2)
Join Date: Sep 2003
Location: Over there
Posts: 343
Likes: 0
Received 0 Likes
on
0 Posts
That sucks, especially since I got both my calipers and wing replaced about two or maybe three months ago at the Irving location. My car even had more miles than yours did at the time the work was done
May 14, 2008, 10:34 PM
#36
May 15, 2008, 07:01 AM
#37
Newbie
Join Date: Mar 2005
Location: Plano, TX
Posts: 52
Likes: 0
Received 0 Likes
on
0 Posts
I just spoke with my service manager and he says that the calipers and spoiler are both covered under the same 3/36 or 5/60 depending on the warranty that came with your car. Anti Corrosion only covers sheet metal on the car that is rusting from underneath.
May 15, 2008, 02:09 PM
#38
Evolved Member
iTrader: (25)
Join Date: Feb 2005
Location: Upstate, SC
Posts: 1,607
Likes: 0
Received 0 Likes
on
0 Posts
well I had mine replaced at 52k miles. warranty labor time for the mechanical portion of the repairs is .4 not 1 hour
I also find it funny that Mitsubishi wont fix my rear trunk from the rust that is under the wing. It was found during the wing replacement. I love my Mitsubishi's but this the 3rd I have owned, 2002 Eclipse Spyder GT, 1992 3000GT VR4, and now 2003 Evo 8 and the warranty repairs have been HORRIBLE to go thru.
Last edited by sabastian458; May 15, 2008 at 02:12 PM.
May 15, 2008, 02:57 PM
#39
Newbie
Join Date: Sep 2006
Posts: 37
Likes: 0
Received 0 Likes
on
0 Posts
The clear coat is peeling off one of my brembos as well. But believe me, there's worse things than that. At least we HAVE Brembos.
Once the peeling gets annoying enough for me to bother I'll just take them off, wire brush them clean, then spray with some red (or other choice of color) hi-temp paint. Maybe while I'm at it I'll put my own custom logo on them.
It'll be a fun little project, and the calipers will be personalized to boot!
Once the peeling gets annoying enough for me to bother I'll just take them off, wire brush them clean, then spray with some red (or other choice of color) hi-temp paint. Maybe while I'm at it I'll put my own custom logo on them.
It'll be a fun little project, and the calipers will be personalized to boot!
Mine aren't peeling, but they're definitely Brownbos now.
FWIW, I was given a knowing look and told when I bought the car that when they turned brown on me, Mitsu wouldn't honor a warranty claim.
2 hours book for a spoiler? Is that for real? Geez... if the rest of the book reads like that, I need to make a career move!
May 15, 2008, 03:58 PM
#41
Newbie
Join Date: Sep 2006
Posts: 37
Likes: 0
Received 0 Likes
on
0 Posts
May 15, 2008, 04:03 PM
#42
Evolved Member
iTrader: (99)
Join Date: Mar 2007
Location: Windermere, Fl
Posts: 533
Likes: 0
Received 0 Likes
on
0 Posts
For a long time Mitsubishi replaced spoilers and calipers no questions asked. If your car is still in warranty they will still do it no questions asked, If you're the original owner they'll stretch a little, but as a general rule Mitsubishi changed their stance on Spoilers and calipers on March 5, 2008. On this date we received the following notice:
We're in a regional meeting this week and have been discussing our goodwill policy on EVO Spoilers and Brembo Calipers...
Bottom line is this, MMNA is closing the window on blanket replacements on these items.
We can continue to replace them as long as the vehicles are under the warranty, and we will replace them on a VERY LIMITED basis once the warranty on these items has expired.
Similar to the black paint vehicles, we're going to limit replacement of these goodwill items to ORIGINAL OWNERS ONLY.
Once a vehicle has been traded / sold / changed hands / and is out of warranty these items will no longer be covered.
From this point forward, please contact me BEFORE you approve any more of these replacements.
As always, should you have any questions, please give me a call!
Regards,
KEVIN SMITH
We're in a regional meeting this week and have been discussing our goodwill policy on EVO Spoilers and Brembo Calipers...
Bottom line is this, MMNA is closing the window on blanket replacements on these items.
We can continue to replace them as long as the vehicles are under the warranty, and we will replace them on a VERY LIMITED basis once the warranty on these items has expired.
Similar to the black paint vehicles, we're going to limit replacement of these goodwill items to ORIGINAL OWNERS ONLY.
Once a vehicle has been traded / sold / changed hands / and is out of warranty these items will no longer be covered.
From this point forward, please contact me BEFORE you approve any more of these replacements.
As always, should you have any questions, please give me a call!
Regards,
KEVIN SMITH
May 15, 2008, 04:13 PM
#44
Evolved Member
iTrader: (2)
Join Date: Jul 2004
Location: in front of your car
Posts: 2,356
Likes: 0
Received 0 Likes
on
0 Posts
--Rant ON--
Earlier this week, I took my Evo8 to Mitsubishi (Don Herring) to see about getting my brake calipers replaced since I started to get the "peeling paint syndrome" on them. IMO, this should have been a TSB. Period.
In any case, I just received word that Mitsu will NOT cover the brake calipers.
Here's the kicker - they WILL cover my spoiler fading.. To me, I'd much rather have the brakes replaced and get the spoiler painted myself.
I will not buy another Mitsu car. Period.
--Rant OFF--
Earlier this week, I took my Evo8 to Mitsubishi (Don Herring) to see about getting my brake calipers replaced since I started to get the "peeling paint syndrome" on them. IMO, this should have been a TSB. Period.
In any case, I just received word that Mitsu will NOT cover the brake calipers.
Here's the kicker - they WILL cover my spoiler fading.. To me, I'd much rather have the brakes replaced and get the spoiler painted myself.
I will not buy another Mitsu car. Period.
--Rant OFF--
uhh, HELLO u have an '03!!!! warranty was 3yr/36k miles whichever came 1st. '05 & newer got an extension to factory warranty. brakes are considered part of the powertrain. spoiler is covered under the "rust protection" warranty. read your documents instead of yelling at us or Don Herring...
May 15, 2008, 04:41 PM
#45
Evolving Member
iTrader: (22)
Join Date: Jan 2007
Location: North East
Posts: 493
Likes: 0
Received 0 Likes
on
0 Posts
The point of the story here is that Mitsu used cheap paint for the calipers and spoiler. This was a non defect within the first year of the Evo release.
Now all the chowder heads are saying that because we have an 03 we are out of luck. I call bull**** because we (the 03 owners) have been trying for years to get these parts replaced that are known to fail well within the warrenty period.
Now all the chowder heads are saying that because we have an 03 we are out of luck. I call bull**** because we (the 03 owners) have been trying for years to get these parts replaced that are known to fail well within the warrenty period.