what's ironic is that 90% of civic parts are prolly better than that.

 

crazy

 

I called Nisei the other day to ask about their lower $225.



Should have bought the Nisei.

 

They sell the lower intercooler piping seperately for $225? I thought they only sold their entire intercooler piping (lower and upper) in conjunction at a higher price.

 

Now thats more like it...

 

Just a couple of things. You say you receive a good customer service and that they deal with your pickiness right?

Could you tell the forum what kind of parts have you bought from them?, you make it sound like you deal with them a lot and all that when in reality you probably have one single mod in your car from them because they really don't make many parts for our cars anyway.

Back to the subject, You can't blame on me directly because I have deleted the name of the vendor minutes after I posted it so you can't be telling me that I am slandering them, please prove me wrong before you make false official statements.

Back to the issue of the X vendor, just for the record , I haven't even received a invoice.

My best friend Sergio(Evofunk) got his lower intercooler pipes from the same vendor and he got stickers, invoice and even a license plate frame.

My situation is very different, my shipment was bad from day one, no invoice, bad part, no hardware,false advertizing, wrong size of piping, etc, etc.

Like I said man, it is not just one little detail, it is everything wrong. Last but not least, remember, please let us know about that "great"customer service you got when you deal with them , I am very curious to know whats PARTS(plural) you bougt from them .

These are your mods:

Greddy Profec II Spec-S (screw greddy service)
Buschur 3" TB w/testpipe
XEDE
Fighters Garage Lower IC Pipe
HKS 280 Cams
Walbro
TT Tune
TRE Rebuild (Comming soon)
Ralliart LSD (Comming soon)
Exedy Cluth (Sold! )
Tilton Cermattalic (on order!yay!)
Rally Armor MudFlaps



Carlos

 

I know Sergio, I am the one that recommend you to buy one from them. I also ordered one for my Evo MR but they were back ordered and I neded buying the AMS

Carlos

 

+1

i guess somebody wanted to go out with a bang and decided to mess things up.i have their pipe also and it doesnt even looks close to that

 

I am not worry about any lawsuit, my employer offers me legal service for free 24 hours 7 days a week and they also provide me time to go to court getting pay while I go to court. My employer has waived me multiple time restocking fees from vendors that sent me the wrong stuff and ultimately my employer can , Could and have banned business in the past.

The last time I had a issue with a vendor my employer took care of him veru fast. I bought a PWR intercooler for my WRX from a local shop in Tucson(Apexmotorsports).
The moment I received I went to the shop where I bought it and told the salesman that the intercooler that I just bought was not the size advertized on the website. The shop owner say couldn't help me much.
I contacted my legal office and I had the judge advocate calling the manufacturer inmediately. The manufacturer waived the restocking fee and return the full amount.

Same thing happened to me with a merchandise from majestic turbos

Carlos

 

looks like trash its almost unreal a company would send you that junk

 

Andrew,

Have you seen their website?, they advertize a 2.25" piping, in reality the piping diameter is 2.0 and the stock is 2.2" bro, I call that flase advertizing!!

I should not be the one worry, they should. Perhaps they should be worry about a mass lawsuit from hundreds of Evo members receiving a part that is not to the standards as advertized.

Carlos

 

 

I bought the Neisi FMIC/Piping/Small battery and it makes that LICP look like a paper towel roll...that fell in the disposal

Send it back, get your $ back, and buy Neisi

 

Wow, this is a bit much.

I saw the pictures and I must say it's obvious that you were not sent a finished piece. That slip up was on my end and I sincerely apologize. I have never sent out a piece like that and all of them have been like the pic on the website. Again, my fault. One of those slips ups that has obviously cost me because now the entire Evo community thinks Fighters sends out unfinished crap.

Also, there was no invoice because I forgot that you paid via CC. Most customers simply pay via Paypal because of its ease of use and that method gives them an automatic receipt. I just forgot and assumed you had one via Paypal. I can fax/email one over no problem.

However, it is rather hard to fix a problem when the customer never calls me to say they got an unfinished part. If you received it and said "wow, this is clearly not what I ordered." and had a problem with it. Hey, that's fine. I could have voided the transaction and refunded you, I would pay for you to ship it back to me and then some. I have no problem doing that.

Yes, the part was unfinished and completely my fault, but it would have been nice to be notified of the problem so I could at least try to make it up to you. If I could then not do anything to help the situation, I think you would have every right to complain, but you never gave me the chance to try. However, it is hard to rectify a situation when the customer never calls you.

Fighters is a small shop so I pride myself in customer service because it is one of the few things that seperates a business these days. So, believe me, I would do whatever you need to fix the situation. However, I need you to at least give the shop a call and give me your opinion so I can have a chance to fix everything for you.

For the record, it is 2.25" because I just checked with a digital caliper, so the website is correct. I doubt that matters at this point bc the Fighters name has been drug through the mud, but again, call the shop t'row and I will do whatever it takes for you to be happy, even if that means a full refund and you send the pipe back and I comp you for it.

 

Wish more vendors had the ***** to actually address customers concerns like whoever posted for Fighters, good stuff! It seems lot's of peoples problems with vendors comes from a lack of communication more than anything.

Scorke