Bulletproof Thanks For Nothing!
Oct 3, 2006, 06:03 PM
#18
Evolved Member
iTrader: (18)
Join Date: Aug 2003
Location: NyC
Posts: 1,793
Likes: 0
Received 0 Likes
on
0 Posts
Originally Posted by SKILMATIC
This is not true man. Ever work retail? they HAVE to stand by what they said. This is business ehtics 101 dude.
Oct 3, 2006, 06:07 PM
#19
Originally Posted by 3SgteGuru
Ahh the BBB isn't the Law, They can get their member ship removed for that though.
In any case, whethor its "illegal" or not the consequences can be detremental either way.
Oct 3, 2006, 06:46 PM
#22
I'm going to ask the obvious... why not just buy it from the "reputable vendor" in the first place? In fact, I think it sucks to give business to vendors who vulture sales from others by offering that "we'll match prices" crap. Why not reward the vendor who's offering the better price straight up? Why reward the vendor that's charging more for it until you call them on it?
Oct 5, 2006, 06:13 AM
#24
Evolving Member
iTrader: (5)
Join Date: Feb 2006
Location: Soon To Be New Berlin
Posts: 120
Likes: 0
Received 0 Likes
on
0 Posts
Originally Posted by EJEvo
I'm going to ask the obvious... why not just buy it from the "reputable vendor" in the first place? In fact, I think it sucks to give business to vendors who vulture sales from others by offering that "we'll match prices" crap. Why not reward the vendor who's offering the better price straight up? Why reward the vendor that's charging more for it until you call them on it?
Oct 6, 2006, 04:30 PM
#25
Evolved Member
iTrader: (4)
Join Date: Jul 2006
Location: Secret Volcano Island
Posts: 638
Likes: 0
Received 0 Likes
on
0 Posts
Bulletproof will write more self-aggrandizing articles in Modified about how "JDM is a way of life" so they can overcharge you for their stuff. Pretty convenient.
Oct 6, 2006, 04:36 PM
#26
Evolving Member
Join Date: May 2006
Location: Marana, AZ
Posts: 185
Likes: 0
Received 0 Likes
on
0 Posts
Originally Posted by WrX Kila
Yep even it means losing money.. in the end you will gain a Loyal Client!
Oct 9, 2006, 07:58 AM
#27
Evolved Member
iTrader: (17)
Join Date: May 2004
Location: S. Florida
Posts: 1,581
Likes: 0
Received 0 Likes
on
0 Posts
Originally Posted by WrX Kila
Yep even it means losing money.. in the end you will gain a Loyal Client!
This is why eBay is the #1 "store" in the world. More money flows through eBay every day than any other retail place.
Customer service costs money. The guy with the cheapest prices can't afford to have the best customer service. It's simple math. Taking things back from unhappy clients and sending out replacement parts is very expensive. Especially when they are imported from anothe country.
I have never bought anything from BP and I am not standing up for them at all since i have no experience whatsoever. I am also not trying to start an argument with WrX Kila, I am just saying that if you want the cheapest price, don't ***** when the service is sketchy.
Oct 12, 2006, 04:09 PM
#28
Silver Sponsor
iTrader: (2)
Join Date: Mar 2006
Location: Gardena, Ca
Posts: 53
Likes: 0
Received 0 Likes
on
0 Posts
It is unfortunate that we were not consulted with this prior to it being taken public. I have no idea what the part is or who the op is so I cannot comment on this specifics of this communication.
Our focus is sourcing high end, high quality, hard to find parts from Japan.
Our pricing is also a direct result of our shipping. We ship a container every 2 weeks whether it is full or not. Our shipping is so frequent that other companies and vendors(some even on this board) use us to bring their parts from Japan. This is expensive and I am sure we easily have one of the highest overheads among businesses in the industry.
I am concerned of the negative feedback that I've seen in this thread as I've never heard anything before from Evo owners. All of my personal interactions with members of this forum have been great and I welcome anyone who has an issue to alert me personally of it and we can work it out. As the consumer, all of you have the ability to choose who to purchase products from. Our goal is not to be the kmart of the industry, but rather the Neiman Marcus, offering the most exceptional service and results for each purchase that we can. Yes you can buy the same jeans technically at both places, but the experience of purchasing from Neiman Marcus is what you pay for...I am working to get us to that level.
****update****
As I've been typing this I've had our internet sales rep do a search on all Evo parts we've received a price match request fo and there has only been one in the timeframe of this post being made.
If you are who I think you are (to the op), the shop that you wanted us to price match is located in Japan. I am not certain as to how we can do such a thing considering we are not located in Japan and have to pay fees for bank wires and domestic shipping to our warehouse. Plus we will get next to no discount off the retail price in Japan anyways for ordering one small product(this product was valued in the upper $400's on our website). We actually stated that it was a great price and that we recommend you go for it. Normally with sites like Japan Parts and Taka Kaira we can beat their landed prices but this will not be one of them. I am always weary of these companies anyways, there are always magical surcharges and fees associated with them.
Our focus is sourcing high end, high quality, hard to find parts from Japan.
Our pricing is also a direct result of our shipping. We ship a container every 2 weeks whether it is full or not. Our shipping is so frequent that other companies and vendors(some even on this board) use us to bring their parts from Japan. This is expensive and I am sure we easily have one of the highest overheads among businesses in the industry.
I am concerned of the negative feedback that I've seen in this thread as I've never heard anything before from Evo owners. All of my personal interactions with members of this forum have been great and I welcome anyone who has an issue to alert me personally of it and we can work it out. As the consumer, all of you have the ability to choose who to purchase products from. Our goal is not to be the kmart of the industry, but rather the Neiman Marcus, offering the most exceptional service and results for each purchase that we can. Yes you can buy the same jeans technically at both places, but the experience of purchasing from Neiman Marcus is what you pay for...I am working to get us to that level.
****update****
As I've been typing this I've had our internet sales rep do a search on all Evo parts we've received a price match request fo and there has only been one in the timeframe of this post being made.
If you are who I think you are (to the op), the shop that you wanted us to price match is located in Japan. I am not certain as to how we can do such a thing considering we are not located in Japan and have to pay fees for bank wires and domestic shipping to our warehouse. Plus we will get next to no discount off the retail price in Japan anyways for ordering one small product(this product was valued in the upper $400's on our website). We actually stated that it was a great price and that we recommend you go for it. Normally with sites like Japan Parts and Taka Kaira we can beat their landed prices but this will not be one of them. I am always weary of these companies anyways, there are always magical surcharges and fees associated with them.
