Jestr Tuning Avoiding Me?
Oct 23, 2007, 08:26 PM
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Jestr Tuning Avoiding Me?
So I ordered an E-flash from Jestr a while back. I received it promptly and put it in my car. I was very happy with it so I recommended a friend to him. Jestr sent the map back but my friend said he was having problems with it. I ran evoscan on it and found about 7 to 8 counts of knock. So I emailed Jestr about it and he said to send him some third gear runs with the map. So I did about three weeks ago and he hasn’t returned my emails. I've called him numerous times and left messages. Yet he never answers back. Up to this point I have been very patient. I don’t know what else to do. What should I do? 
Oct 23, 2007, 08:52 PM
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I'm sure he's swamped with emails and pm's, prob just looked over yours, not trying to take anything away from 3 weeks, because that's a long time...in any case, hope everything gets resolved for you, he's a good guy.
Last edited by Inprogress; Oct 23, 2007 at 09:38 PM.
Oct 23, 2007, 09:30 PM
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JestR is a real busy man!!! I wish some of you guys would know.. He lives 5 minutes from me and every time I see him he's tuning someone or he's working on something, it's nuts!!! The guy starts from the time he wakes up till the time he sleeps, it's amazing to see, but I'll call John and let him know about this thread so he can help you with what you need... He is indeed the best!
i hope he gets in contact wit u soon.. have u tried his AIM?
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Oct 23, 2007, 10:54 PM
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Yes I understand the way you feel. I am sure he is a very busy guy and will respond as soon as he is available to make the correction. Not once think he is avoiding you.
James
James
Oct 23, 2007, 11:26 PM
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sounds just like extreme motorsports... we sent our first gen in the 1 year ago to get new clutch cuz it was slipping and we figured might as well rebuild the tranny... well we got it back like a month later and drove it 1 mile down the road and slave cyclinder and something else broke gave it back and got it back again 3 months later and 1st to 2and and 2nd to 3rd was grinding bad... still ony driving it like 1-5 miles down the road.... gave it back and 7months has gone by and they havnt touched it have our money and wont return our calls or an ythng i finaly sed the hell with it and am gong to go get the car tomorrow and takin the tranny out and sending it to shep and callin a lawyerabout getting my money back... dont recomend any1 doing buisness with them.... this is only 1 of the many problems i have had with them
Nov 4, 2007, 08:29 PM
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So Jestr still hasnt emailed me back. Im going to send him another email. His customer service could use some work. My buddy still doesnt have a tune.
Nov 4, 2007, 08:41 PM
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Be assured John is a great guy and often goes above and beyond when providing a service to his customers. For one man to provide such impecable service, there may be times when others may, fall a little behind. Not purposely, but as with any business, it happens... I'm sure he'll take care of you though...
Nov 5, 2007, 08:45 AM
#14
if you got to know Jestr you would understand his place,,,, he is a supper dupper buissy person,,,, Tunning is not what he only does he is a full time worker like all of us,, plus he has a family to take care of,,, plus he markets his products on all these shows like SEMA the orlando convention center ect.....
just have patinece if you lived close to him you would understand the demand for his own product that heis buisines is in right now
just have patinece if you lived close to him you would understand the demand for his own product that heis buisines is in right now
Nov 5, 2007, 08:49 AM
#15
evo izzy i am havin the same problem as you and after sending a few logs my car never got a second map so i had to go with a local tuner and the car has never run better. again custom is always better then e flashes...hope you can get a hold of him thou