Very disappointed with AMS!
Jul 23, 2012, 04:46 PM
#1
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Very disappointed with AMS!
Up until now AMS has always been good to me. With good parts and the records to stand behind them, this why I have purchased almost all of my parts from them. And have had them tune my car as well. So recently I purchased some more parts from them through a local shop and when ordering the parts it was specifically mentioned that we would want them to tune it when it was done and asked for at least a note to be added to our order. Now after installing the parts, called them up to finalize the tune date and they have changed there policy since ordering the parts and no longer do outside tuning. They only tune the cars that they build in house. So even though we asked for a tune when we order the parts, weeks before they changed there policy, they won't tune the car. Which is shady business and poor customer service in my opinion! Needless to say I will be taking my business else where and to a more service friendly tuner. Sad to see that AMS has changed so much in the wrong direction.*
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Jul 23, 2012, 05:29 PM
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that's kinda sad to hear i really like them too but hey there are pletty of amazing tuners out there that are more concerned about you and your car, then money and being popular
Jul 23, 2012, 05:32 PM
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Very true. It's sad because I did really like them up until this point and always recommended them too. To bad they have gone a different direction..
Jul 23, 2012, 05:42 PM
#10
1. Most of shops will ask owner to sign on paper that they are not responsible for your car and you understand that they pushing to limit.
2. If something go wrong from installation, shop will fix it. You need to pay labor to them. Shop still makes money.
Jul 23, 2012, 08:19 PM
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Im sure those that can obviously afford a GTR, have a lot more money to put in there cars! Either way, they said they are only tuning cars they build in house. Having the money is one thing, but half of the fun is building it yourself!
